
Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,917 reviews
Another good car buying experience at Garavel We just purchased our second Suburu from Garavel. We bought our first Forester there 6 years ago and when we were in the market for a new car, back w We just purchased our second Suburu from Garavel. We bought our first Forester there 6 years ago and when we were in the market for a new car, back we went. They are friendly, have a great service department, and always have been good to us. Most important, they were able to get me the car I wanted at the best price I could find (and I got many quotes from other dealers). My salesperson, Trish, was very friendly and helpful and guided us through the process quickly and efficiently. I was able to take care of much of the negotiating and details by email or phone which saved me a great deal of time and I liked a lot. I would highly recommend going to Garavel if you are in the market for a Suburu. Ask for Trish More
Great Experience Every Time Mark C This purchase was my fifth at Garavel Subaru. Each one was a pleasant experience but this one was the best. They have always been hard but f Mark C This purchase was my fifth at Garavel Subaru. Each one was a pleasant experience but this one was the best. They have always been hard but fair on price. Sales and service, however, are excellent. I especially had a great sales experience with Valentina Craig who went out of her way to make this last buying experience very nice. Won't hesitate to ask for her next time I return. More
Very pleasant experience I never heard of Garavel Subaru until I paid a compliment to person parking a new Outback next to my car. The first words that came out from that pers I never heard of Garavel Subaru until I paid a compliment to person parking a new Outback next to my car. The first words that came out from that person were compliments to the Garavel's team. I live in Brooklyn, NY and I have plenty of choices of dealerships around but they are either arrogant or their staff is not knowledgeable or both. Hence, of all the choices, I chose to go to Norwalk. At Garavel I found refinement, customer attention and respect, and above all, absolutely fantastic car that fell perfectly into my budget and timeline (there was a 9 week wait because of the color and options). Joe Zebro was "the guy" who deserves the credit. Special Thanks to Chaim Torheim for efficient paperwork on the day of delivery. The word-of-mouth is still a very powerful tool and my pleasant experience at Garavel gives me a very good reason to pass it on. RG More
Follow up Pulled Me Back Stopped in to consider trade of my kids aging Honda for a new Impreza. I had not done adequate homework on my trade and left after a short visit. Am Stopped in to consider trade of my kids aging Honda for a new Impreza. I had not done adequate homework on my trade and left after a short visit. Amanda called that evening and asked what they could do to earn my business. I explained that I now had a reasonable idea of my trade value after searching the net and felt the price they had quoted was fair. I asked for residual, rate and payment and liked what I heard. I went in the next day and leased a new Impreza. Jay and Amanda could not have been more pleasant. The trade, price, residual and rate were all very fair and I got a bonus: my kids love the car. More
A great dealership!!! I wanted to express how pleased I was to purchase my 2015 Subaru Outback form Garavel Subaru. I am the type of person that does an extreme amount of I wanted to express how pleased I was to purchase my 2015 Subaru Outback form Garavel Subaru. I am the type of person that does an extreme amount of research before purchasing anything, so purchasing my Subaru was no different. My salesperson is Travis Senick. He was a pleasure to work with and receptive in meeting my needs. Travis gave me a tour of the dealership, including the service area. When I picked up the car, I met with Chaim Tornheim , the business manager, and he was very patient and a pleasure to deal with. The vehicle was exactly as I ordered, from the price, to the options and color. When I picked it up the car it was sparkling and Travis went over every option. My girlfriend was with me when I picked up the car and she expressed to me how comfortable she felt while she was there. What a great dealership!!! More
Exceptional experience at Garavel Subaru! After many years I felt it was time to treat myself to a new car. I did my homework and finally narrowed the search to a 2015 Subaru Outback. My wif After many years I felt it was time to treat myself to a new car. I did my homework and finally narrowed the search to a 2015 Subaru Outback. My wife and I had a scheduled appointment on a Sunday morning to meet with salesman Joe Zerbo. From the very minute that Joe introduced himself, my wife and I felt at ease and we're ready to test drive the vehicle mentioned. Joe took the time to explain all of the Outback's features and answered every question that was thrown his way to our satisfaction. If you are looking to lease or purchase a vehicle from this dealership, I recommend that you ask for Joe Zerbo. Joe is both knowledgeable and professional which will make your purchase of a new vehicle hassle free. He even took the time to introduce me to the staff at Garavel and gave me a tour of the premises. Thank you Joe Zerbo and the staff at Garavel Subaru. Greg Merigliano More
High-quality ezperience My wife and I had never bought a car together before, even though we've been married for ten years. We knew we wanted a Subaru Outback, but there are My wife and I had never bought a car together before, even though we've been married for ten years. We knew we wanted a Subaru Outback, but there are four Subaru dealerships in our area. We spoke to all of them, and Garavel was by far the most responsive, friendly, professional, and attentive. To be honest, a few of the others seemed almost dismissive, as if it didn't matter if we bought the car, because someone would end up buying the limited inventory anyway. Maybe they are right, but Joseph Zerbo made us feel valued and wanted. Joe worked with us on options (buy v. lease, packages, monthly payments, etc.), and then Tom walked us through the numbers. He was also very professional and clear so we had no questions. Joe stayed in close contact once we had signed on the dotted line to make sure we knew when to expect delivery of the vehicle. When it arrived, to meet our work schedule, Joe and a colleague drove it to our house. I just brought the car in for the first oil change, and Joe was there to take care of us again. He paid out of pocket, himself, for the front license plate bracket that didn't come with the car when we got it, because it's the law to have a front plate in NY, and Joe didn't think we should absorb that cost. I would recommend to anyone to work with Joe and Garavel Subaru. More
Wonderful buying experience Worked with Joe Zerbo in purchasing my new 2015 Outback. He was professional and explained the car fully to me. I am very pleased with my experience Worked with Joe Zerbo in purchasing my new 2015 Outback. He was professional and explained the car fully to me. I am very pleased with my experience at Garavel and Joe. More
Best Dealership Experience ! I have worked with Valentina, Tom and garavel before. Hands down best experience still. Attention to detail is phenomenal, care for the customer is PE I have worked with Valentina, Tom and garavel before. Hands down best experience still. Attention to detail is phenomenal, care for the customer is PERFECT ! Purchased a 2015 WRX in May, Returned in December to purchase a Forrester for my wife, answered every silly question we had, both Tom and Valentina provided great "family" service. Thanks ! More
Best experience buying a used car I came with my brother to pick up his extra key for his Subaru and while he was waiting, I looked at the used Subarus. One white one caught my eye. I came with my brother to pick up his extra key for his Subaru and while he was waiting, I looked at the used Subarus. One white one caught my eye. It was exactly what I wanted and I had him look at it. The next day we went back and Travis was our salesperson. He was extremely courteous and knowledgeable about the car and got us all information we requested. I was very impressed by his thoroughness and patience while we waited for all the paperwork to be completed. It was more complex because the car was bought in CT, and I live in NJ. Overall, it was the most pleasant experience I have ever had buying a used car. Connie Roberts More