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Garavel Subaru - Service Center

Norwalk, CT

4.1
584 Reviews

584 Reviews of Garavel Subaru - Service Center

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May 22, 2022

Excellent service department from advisor, to outside valet who takes the car &, of course, the mechanic who does the work. Every time I visit service, I learn something & they don’t make me feel stupid. More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe & mechanic whose name I forgot, but it was Italian , Rodrigo Pereira
Jun 01, 2022 -

Garavel Subaru responded

Thank you for writing this review! We understand that not everyone lives and breaths cars like we do, we are glad we are able to communicate with people in a clear and concise manner!

May 19, 2022

Service department representatives are Always friendly & helpful, patient with questions and explanations, work done quickly and well. More

by Brachet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
Jun 08, 2022 -

Garavel Subaru responded

Thank you for writing this! Hopefully next time we see you is at our new location!

May 18, 2022

Very good. Excellent service and communication. I love it that everyone knows you by your first name...like family! More

by Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Tony Cornelio, Ronnie Goss, Danny De Almeida, Rodrigo Pereira, Anneli Labriola, Conrad Jury
Jun 08, 2022 -

Garavel Subaru responded

We are glad you choose us for service! We hope to see you in our new location!

May 17, 2022

The staff was very friendly. I waited at the dealership and they were very efficient. Overall great experience! More

by recramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
May 17, 2022

Service Advisor, Rodrigo Pereira is a true professional. Throughout the day Rodrigo kept me informed of the vehicle maintenance needs & worked diligently on my behalf plus the maintenance was completed in a More

by ryan.ellen61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
Jun 08, 2022 -

Garavel Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Thank you so much for choosing Garavel Subaru as your first choice for service! We hope to see you in our new location!

May 15, 2022

Great Service, professional staff, Timely Service, attentive to the service needs.and communicated when service was completed More

by Michael
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cornelio, Anneli Labriola
May 12, 2022

I stoped by Garabel Subaru after Midas charge me $120 and couldn’t even fix TPM sensor problem on my WRX. Rich Morel scheduled an appointment for me pretty quick and and also looked up my warranty info, he More

by Jaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
May 11, 2022

visit was for broken side mirror. Service was helpful, and straightforward. No surprises. Also helpful with questions about the car. We also visited sales so my daughter to look at More

by LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Gonzalez, Anneli Labriola
May 08, 2022

Professional, explained what was needed, gave me the option to go forward and all completed in a timely manner More

by Pblake7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
May 02, 2022

Fast service, also it was key to have car service to drop me off to work while my care was worked on. I would highly recommend this service department to any of my friends. More

by macmellish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola