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Garavel Subaru - Service Center

Norwalk, CT

4.9
577 Reviews

577 Reviews of Garavel Subaru - Service Center

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May 26, 2022

all our Subaru maintenance service has been done at Garavel and each time the work has been performed A-one. More

by JimM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Garavel Subaru responded

This is what we like to hear! We hope to see you in our new location!

May 26, 2022

Great customer service Flexibility for appointments Very professional attention Diagnosis effective The customer always is right More

by velascodaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Garavel Subaru responded

Thank you for the review!

May 23, 2022

Excellent Sales and Service. Gary in Sales and Anneli in Service are exceptional. I bought my last car there and plan on buying many more from them! More

by CA to CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Really, all the service advisors are excellent!, Paul Albert
Jun 01, 2022 -

Garavel Subaru responded

That is great to hear! We hope to see you in our new building!

May 22, 2022

Excellent service department from advisor, to outside valet who takes the car &, of course, the mechanic who does the work. Every time I visit service, I learn something & they don’t make me feel stupid. More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe & mechanic whose name I forgot, but it was Italian
Jun 01, 2022 -

Garavel Subaru responded

Thank you for writing this review! We understand that not everyone lives and breaths cars like we do, we are glad we are able to communicate with people in a clear and concise manner!

May 19, 2022

Service department representatives are Always friendly & helpful, patient with questions and explanations, work done quickly and well. More

by Brachet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
Jun 08, 2022 -

Garavel Subaru responded

Thank you for writing this! Hopefully next time we see you is at our new location!

May 18, 2022

Very good. Excellent service and communication. I love it that everyone knows you by your first name...like family! More

by Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny De Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Jury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Morel, Tony Cornelio
Jun 08, 2022 -

Garavel Subaru responded

We are glad you choose us for service! We hope to see you in our new location!

May 17, 2022

The staff was very friendly. I waited at the dealership and they were very efficient. Overall great experience! More

by recramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Service Advisor, Rodrigo Pereira is a true professional. Throughout the day Rodrigo kept me informed of the vehicle maintenance needs & worked diligently on my behalf plus the maintenance was completed in a More

by ryan.ellen61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Garavel Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Thank you so much for choosing Garavel Subaru as your first choice for service! We hope to see you in our new location!

May 15, 2022

Great Service, professional staff, Timely Service, attentive to the service needs.and communicated when service was completed More

by Michael
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Cornelio
May 12, 2022

I stoped by Garabel Subaru after Midas charge me $120 and couldn’t even fix TPM sensor problem on my WRX. Rich Morel scheduled an appointment for me pretty quick and and also looked up my warranty info, he More

by Jaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
2
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