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Garavel Subaru - Service Center

Norwalk , CT

4.9
312 Lifetime Reviews Review Dealership

312 Reviews of Garavel Subaru - Service Center

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March 13, 2021

"Working with the entire Garavel team was like working..."

- rodgerhamilton

Working with the entire Garavel team was like working with friends. Great product, great team! Everyone we work with was warm, friendly, and professional. This made the process so much easier than not. Getting a Subaru in New England is a no brainer but getting it from Garavel, unbelievable customer service and professionalism.

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Yes
March 12, 2021

"Great service as always. Also very accommodating since I..."

- mrjoetm

Great service as always. Also very accommodating since I waited at the dealership. I work remotely and everything needed to do so was available at the dealership.

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Yes
Employees Worked With
March 11, 2021

"Good experience; relatively quick service, given the..."

- ski bum

Good experience; relatively quick service, given the scope of the work; service rep took time to explain what they did and why, and to answer my questions.

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Recommend Dealer
Yes
Employees Worked With
March 09, 2021

"Excellent service all around! Very professional and..."

- Jose Armas

Excellent service all around! Very professional and helpful. Technicians are very knowledgeable of the brand and very productive. My vehicle was fixed within it’s promise time. Very happy with the work! Will definitely come back to Garavel Subaru of Norwalk, CT

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Yes
March 08, 2021

"The service was amazing! Really friendly, great..."

- chollingsworth1

The service was amazing! Really friendly, great communication, and the loner car was a great bonus. I would recommend the service team, especially Anneli who was a real pro.

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Yes
Employees Worked With
March 02, 2021

"Anneli went above and beyond to make sure that the issues..."

- cdstrange

Anneli went above and beyond to make sure that the issues with the warning light indicators were address and arranged to have my car dropped back off at my house.

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Yes
Employees Worked With
March 02, 2021

"Warm reception the minute I walked in the door. When I..."

- bkaulback

Warm reception the minute I walked in the door. When I returned to pick up my car, staff was clearly on top of it. Apologized for it taking longer than expected-and it wasn’t even their fault. I believe you can tell the quality of a place by the attitude of the people who work there. And the car worked perfectly. Nice job. Thank you.

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Recommend Dealer
Yes
March 02, 2021

"The service visit was very organized and on-time. The..."

- Ed

The service visit was very organized and on-time. The staffs are professional and treats every customers like me as a valued one. Ronnie Goss in the service dept. is one of the best I've been dealing with. Thank you also to Conrad who made sure the loaner car is ready. The whole service dept. team deserves 5 star ratings.

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Recommend Dealer
Yes
Employees Worked With
February 22, 2021

"I always receive wonderful, warm service from Garavel..."

- Stella Blue

I always receive wonderful, warm service from Garavel Subaru and Rich Morel. Everyone is friendly, and the waiting area is clean and comfortable. I can't rate the price since I have bumper-to-bumper coverage right now, so I'll give that 5 stars so as not to ding them when I just don't know.

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Recommend Dealer
Yes
Employees Worked With
February 19, 2021

"It's always easy to work with the Garavel Subaru service..."

- ronald.kahan

It's always easy to work with the Garavel Subaru service department. They do truly go out of their way to make life easy for the customer. I have used them for many years with numerous Legacys and Outbacks and have always been pleased.

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Yes
Employees Worked With
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