Garavel Subaru - Service Center

I was sadly stranded with my brand new 2021 Outback which had an oil leak due to a manufacturing defect. I called Garavel first thing in the morning and Tony from service took my call. His concern and advi had an oil leak due to a manufacturing defect. I called Garavel first thing in the morning and Tony from service took my call. His concern and advice had me feeling relieved already. Roadside assistance delivered the car to them. Anneli arranged a loaner and kept me up to date at each stage of the process, and they repaired and got me back in my car in a short time. More

Over 30 years and four Subarus I have used many dealers. This was my first major service with Garavel and it stood out. Upon completion of the work I could appreciably feel the difference in the car! Ronni This was my first major service with Garavel and it stood out. Upon completion of the work I could appreciably feel the difference in the car! Ronnie Goss, my service advisor, clearly listened and in all aspects of the service experience he was especially keen on keeping me informed. Garavel and Ronnie exceeded all expectations! Sincere thanks! Terrific work. More

My only problem is that I appear to have one of the 2016 models that's got a power drain problem. Probably 8 times now I've had dead batteries to deal with. I've taken to purchasing a battery jumper and t models that's got a power drain problem. Probably 8 times now I've had dead batteries to deal with. I've taken to purchasing a battery jumper and trickle charger to be safe. On my 4th battery in 4 years. The last one lasted exactly one year before being replaced. Had to pay for some sensor in the door that I was told was causing problems last year. Didn't save the problem. Subaru Corporate needs to wake up and address these issues with a permanent solution. I care for an 85 year old and cannot afford to have a dead battery in emergencies. The answer is to keep throwing an inadequate battery at the toblem. More

Wonderful experience everytime with Garavel Subaru. They are thorough, professional, and transparent with the service and sales they provide. I hope to always go to them. are thorough, professional, and transparent with the service and sales they provide. I hope to always go to them. More

Excellent service and reliable and friendly staff! Unlike other dealerships I have dealt with, I don't leave feeling ripped off in any way which is huge! other dealerships I have dealt with, I don't leave feeling ripped off in any way which is huge! More

Garavel was able to squeeze me in to do a major service that was soon needed, even though they were very busy and it was on a Saturday. They didn't have to do this and could have postponed it, but I am ver that was soon needed, even though they were very busy and it was on a Saturday. They didn't have to do this and could have postponed it, but I am very pleased that they took care of it and gave me a loaner car in the bargain. More

Excellent service as always. Extremely quick check-in with the courteous and friendly staff. The loaner car was brand new and so helpful during the winter snow. We always recommend Garavel to friends. with the courteous and friendly staff. The loaner car was brand new and so helpful during the winter snow. We always recommend Garavel to friends. More

Friendly courteous thorough. Have been going there for years and they keep on improving just when you think it's impossible to do any better years and they keep on improving just when you think it's impossible to do any better More

Quick and effective response when my 2017 Subaru Outback 3.6r Limited had a dead battery last week. [replaced a battery which had been installed new in May 2020]. 3.6r Limited had a dead battery last week. [replaced a battery which had been installed new in May 2020]. More

Easy drop off, service completed on schedule. Solid explanation of work done. Friendly courteous atmosphere. Adjusted schedule for me as I got there early .Great group of People. I highly recommend thi explanation of work done. Friendly courteous atmosphere. Adjusted schedule for me as I got there early .Great group of People. I highly recommend this group to you. More