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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
675 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 675 reviews

July 17, 2023

Clean, thorough, respectful It makes no sense that you have a fifteen word minimum rule More

by JMLOCK3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester, we appreciate your positive feedback! We're sorry about DealerRater's minimum word requirements.

Helpful
July 16, 2023

Zack was awesome! He deals with all the issues and I don’t worry that he won’t give good advice. More

by JSYRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Porsche Audi Rochester team can do to help you, please don’t hesitate to ask!

Helpful
July 16, 2023

Excellent service, great loaner car, timely scheduling, Paul D Aries always does a professional job. More

by JIM.SULLIVAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D Aries
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you so much for sharing your positive endorsement of our team! We pride ourselves on our professionalism and commitment to meeting our guests’ needs, so I’m glad to hear that Paul achieved that during your visit. Thank you for choosing Porsche Audi Rochester, and we hope to see you back again in the future!

Helpful
July 16, 2023

This was my first Audi purchase and Elly made my experience very pleasant. She is a great asset for this dealership as she listened to what I want on my must have and fortunately there was an order More

by Mpbehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elly Snyder
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Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're so glad to hear that Elly provided you with a pleasant experience and helped find exactly what you were looking for. We appreciate your recommendation and hope to see you again at Porsche Audi Rochester!

Helpful
July 15, 2023

I was not able to get the loaner car. Which was a disappointment. But other than that everything went as expected. More

by HNICDEACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Paul(?)
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Jul 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the feedback! We appreciate your understanding and we're glad to hear that everything else went smoothly during your visit. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

Helpful
July 15, 2023

Paul, Zach, and Chris are the most personable, friendly, technically solid dealer Service team I have ever encountered anywhere. Thanks guys for taking care of Trude and me! More

by KPWRIGHT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the fantastic review! We're so glad that our service team, including Paul, Zach, and Chris, provided such a personable and friendly experience. It was our pleasure to take care of Trude and you. Drive safely!

Helpful
July 15, 2023

Service is always exceptional! Love all the guys & techicians are top notch . Always enjoy my visits. More

by MERCEDESTRASK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul , Zach & Chris
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that you consistently receive exceptional service at Porsche Audi Rochester. Our team works hard to provide top-notch service, and we appreciate your support.

Helpful
July 14, 2023

Paul and Mike and Service are absolutely awesome. I didn't think it was appropriate for Jim,The head salesman who has been there for 24 years to talk about my possible trade and how he would not even More

by billy0
Recommend Dealer
Yes
Employees Worked With
Paul and Mike in Service
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Jul 19, 2023 -

Garber Automotive Porsche Audi responded

Tarek, Thank you for sharing your feedback. We appreciate the kind words about Paul and Mike in our service department. We apologize if you found Tim's comments to be inappropriate or unprofessional. We take these matters seriously and will address them internally to ensure a better experience moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out directly. Thank you again for bringing this to our attention. Best regards - Porsche Audi Rochester Team

Helpful
July 14, 2023

Great experience with the team. Thanks for the recommendations and options. The car feels great More

by JAMESMROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

We appreciate you choosing Porsche Audi Rochester and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

Helpful
July 14, 2023

Little hassling involved, and Elly was very knowledgeable and willing to work with my requests and questions More

by KLADUKEIV
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Elly
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad that Elly provided you with a hassle-free experience and was able to answer all your questions. We appreciate your support, and we hope to see you again at Porsche Audi Rochester!

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