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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
673 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 673 reviews

July 07, 2023

They Clearly Communicated with all issues regarding my service appointment and sent a lengthy video. More

by ANNESHEA6
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Zach
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive feedback! We're glad to hear that our team at Porsche Audi Rochester kept you informed and provided a detailed video during your service appointment. We appreciate your business and hope to see you again in the future!

Helpful
July 07, 2023

work was preformed in a timely mannor and was kept well informed of the progress. More

by CITATION0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for your confidence in Porsche Audi Rochester, Citation0!

Helpful
July 07, 2023

Audi service is second to none because of it’s wonderful service manager Paul D’Aries and excellent mechanics. Paul makes it worthwhile to continue coming to Audi vs an independent service center after the More

by Red Gasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’aries, Zak, Danielle, Mike and Scott (mechanics)
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that our service manager Paul and our mechanics provided you with top-notch service. We appreciate your loyalty to Porsche Audi Rochester, and we look forward to serving you again in the future. Drive safely!

Helpful
July 06, 2023

I did my yearly N. Y.S. Inspection, oil change, overall check, and it was found that I will need a sensor, before next inspection. I was given proven advice, by my Servi More

by RICHARDWEAVER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL D'ARIES
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester, Richard! We're glad to hear that Paul provided you with excellent service and advice. Your satisfaction is our top priority, and we appreciate your trust in us to properly care for your Porsche Boxster. Have a great day!

Helpful
July 05, 2023

Great service, timely, nice people, but service is too expensive. Because if that I often go to a private Porsche service shop. More

by JJACOB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DeAries, Scott
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive review! We're glad to hear that you had a great experience with our team. If there's anything we can do to improve your service, please let us know. Have a wonderful day!

Helpful
July 05, 2023

The service was great. They accommodated my need for a fast turnaround. I enjoy their text communication. More

by DWIGHT.BATTLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that our team at Porsche Audi Rochester was able to provide you with excellent service and accommodate your needs. We appreciate your feedback on our text communication as well. Have a fantastic day!

Helpful
July 04, 2023

Great service. Fair friendly people. They always deliver what they promise. I wouldn’t go anywhere else More

by GMAURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’A res
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're so glad to hear that our team at Porsche Audi Rochester provided you with excellent service and met your expectations. We appreciate your loyalty, and we look forward to serving you again in the future!

Helpful
July 04, 2023

The dealership squeezed me in to get an oil change done when my regular dealer wouldn’t. It was done promptly at no extra charge. Paul did a great job. The coffee maker was not working but that is not impo More

by CJDUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad we could accommodate your oil change and that Paul provided excellent service. We appreciate your kind words about our dealership. Have a wonderful day, CJDuke!

Helpful
July 02, 2023

Awesome dealership! ! We had a great experience with Max our salesperson and everyone else who helped us with our new Q3!! More

by BNORRIS6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Post, William, Peter Rizzo
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the awesome review! We're so glad that Max and our team at Porsche Audi Rochester provided you with a great experience. Enjoy your new Audi Q3, and drive safely!

Helpful
July 02, 2023

Brilliant and knowledgeable courteous service advisor and excellent outstanding service with an exceptional attention to details . More

by MWYOHANNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Scott
Report | Print
Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the fantastic review! We're delighted to hear that our service advisor provided brilliant and knowledgeable service with exceptional attention to detail. Your kind words are greatly appreciated. Have a wonderful day!

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