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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

August 18, 2015

Brian Bender: Insulting, Disrespectful, and a complete Moron Having read some of the negative reviews on Facebook, I thought they were wrong since I've dealt with Garber Honda Dealership before and had help fami More

by PoziTRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Lighthouse, Brian Bender
Aug 18, 2015 -

Garber Honda responded

I am very sorry to hear about the experience you received at Garber Honda recently. As you can see from the other reviews, this is NOT the norm. We do not take this information lightly. Therefore, I would hope to talk with you in more detail about your experience, when it is convenient for you. I can be reached at (585) 334-0880 ext. 1103 Kevin I. Parker General Manager/Managing Partner

August 17, 2015

SUV PURCHASE WE ALWAYS DEAL WITH ANNIE AND SHE IS FANTASTIC. WE WOULD NEVER LET ANYONE ELSE TAKE CARE OF US. MY HUSBAND AND I HAVE SUCH A GREAT RAPPORT WITH HER More

by 2015 SUV
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Aug 18, 2015 -

Garber Honda responded

Thank you for being such loyal customers to Garber Honda and with Annie Bochno. She really is an asset to our team and I hear nothing but beyond amazing things about her. I am so glad you enjoyed working with her and were able to benefit from the array of knowledge she has for the Honda brand. Thank you again for choosing Garber Honda and for sharing your experience! Kevin I. Parker General Manager/Managing Partner

August 16, 2015

2014 Jeep Had been shopping for a week or so and dealing with several different dealerships and salespersons. Garber and Samantha made the car shopping experien More

by RichieB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moreno, Michael Stedge, Samantha Meadows
Aug 17, 2015 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad that after shipping for cars, you fell into the good hands of Samantha. She is a great asset to our Garber Team and is a true advocate to her customers. We pride ourselves on having open communication with our customers and ensure that they are given all the information they need. Thank you again! Kevin I. Parker General Manager/Managing Partner

August 15, 2015

new car Had a very good experience buying my new CR-V. Annie B. are sales person was OUTSTANDING!! Annie made it very enjoyable to buy a new car. More

by MaryMuffin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Kelli Ophardt
Aug 17, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I hope you are enjoying your new CR-V. What a GREAT vehicle. You will love it and all it has to offer. Kevin I. Parker General Manager/Managing Partner

August 15, 2015

First Car! I'm a first time car buyer and was intimidated by the process, but Garber was personable and understanding about what I saw myself purchasing. Issac h More

by Myfit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Aug 17, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad Issac took the time with you to find the perfect vehicle for you and your family. Purchasing a new vehicle is a big decision and we want to provide our customers with all the information needed to make that decision. Honda is a great brand and is well known for its reliability and safety. I am sure you will love all the advantages your new car has to offer! Kevin I. Parker General Manager/Managing Partner

August 12, 2015

Great experience from knowledgeable dealership James and Andy were great! Clear and informative car information. Love the vehicle! James even texted my husband to see how we like our car the fol More

by Deb's CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James ?. First day at this dealership. We were his first sale. Forget his last name. Fantastic salesman.!, Andy Paris
Aug 17, 2015 -

Garber Honda responded

So great to hear about how great your experience was! I am glad you enjoyed working with James and Andy. Please know that this is just the start of our relationship during the life of your vehicle. Please contact us should you need anything. Kevin I. Parker General Manager/Managing Partner

August 11, 2015

New 2015 Honda Accord After being in a car wreck, I was forced into purchasing a new vehicle and the individuals at Garber Honda could not have been more helpful in the pro More

by tsollenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Aug 12, 2015 -

Garber Honda responded

It's never an ideal situation to have to shop for a car when you weren't in the market. It is great to hear that you did plenty of research on what you were looking for before you came to Garber Honda. We love when our customers are well educated on what they want and a price they are looking for. The Honda Accord is a great choice. It has great fuel economy, residual value and high safety ratings. We sure hope you are enjoying it! Thank you for choosing Garber Honda and for giving us the opportunity to find that next dream car of yours! Kevin I. Parker General Manager/Managing Partner

August 09, 2015

Great Experience! Tom was very personable and enjoyable to work with. He went the extra mile to locate the exact car I was looking for and we would certainly recommend More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt
Aug 12, 2015 -

Garber Honda responded

Frank and Sharon, Thank you for choosing Garber Honda for your vehicle purchase. We hope you are enjoying your new car. I am glad Thomas was able to find you the vehicle you wanted. Here at Garber Honda we want our customers to know that if we do not have the vehicle you are looking for in stock, we will certainly use our resources to find that car for you! Thank you again. Kevin I. Parker General Manager/Managing Partner

August 04, 2015

Good service I was treated with great service by Mr Cox and the staff at Garber Honda. After my car got ruine in a crash, Mr stedge help me finance a new car loan More

by Donmclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stedge, Xavier Cox
Aug 04, 2015 -

Garber Honda responded

Thank you for choosing Garber for your recent purchase. Though you entered the market unexpectedly, I am glad that Xavier and Michael Stedge were able to help you out! Kevin I. Parker General Manager/Managing Partner

August 04, 2015

Annie Bochno is an excellent sales person We had a very positive experience dealing with Annie. She is very friendly and does a good job explaining everything needed. We were very pleased wi More

by Greg and Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Aug 04, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda and for your kind words towards Annie Bochno. We are very fortunate to have her on our team. Enjoy your new vehicle! Kevin I. Parker General Manager/Managing Partner

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