Garcia Honda
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday 11:00 AM - 5:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
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Just bought our third Honda from the dealership. They’ve always been friendly and helpful and explaining the options in purchasing our Hondas. Would recommend them. They’ve always been friendly and helpful and explaining the options in purchasing our Hondas. Would recommend them. More
DO NOT TAKE YOUR CAR TO GARCIA HONDA — SAVE YOUR HARD-EARNED MONEY! I strongly advise anyone reading this to avoid Garcia Honda Service Department. My experience has been beyond frustrating, unsa HARD-EARNED MONEY! I strongly advise anyone reading this to avoid Garcia Honda Service Department. My experience has been beyond frustrating, unsafe, and financially draining. I own a 2016 Honda Civic. In August, my car began stalling and losing power, so I took it to Garcia Honda. I was charged $175 + tax (about $200) for a diagnostic fee. The technician told me I needed a fuel pump, even though he admitted he could not duplicate the issue. I was then asked if I could duplicate the problem for them — which I did within 15 minutes. After that, the technician claimed his computer “didn’t capture the issue,” so he needed to plug in another computer to determine that it was the fuel pump, which I found completely ridiculous along with finding out that I didn't need a new fuel pump. They replaced the fuel pump at a cost of $1,400. The car ran fine for a few weeks — then the exact same problem returned. This time, the car stalled repeatedly, lost power and speed, and shut off while I was driving with my two children. We almost got rear-ended on the freeway, which was terrifying and a serious safety hazard. This time, the check engine light (Emission System Problem), oil light, and battery light all came on. None of these lights appeared the first time. I brought the car back and was charged another $175 + tax ($200) for diagnostic fee. This time, I was told it was a camshaft sensor, which they replaced for $500. That same evening, after driving for a couple of hours, the same warning lights came back on and the same issue returned. I returned again to the dealership and was then told the issue was the PCM. Garcia Honda kept my car for two weeks and installed a refurbished PCM, claiming this would completely fix the problem. It did not. In total, I have taken my car to Garcia Honda 6 times for the same issue, and my car is still not running. It continues to stall, and now it won’t even start. I have spent over $2,000 on parts I did not need, and the original problem was never fixed. As a single mother with two young children, I feel completely taken advantage of. On top of that, Andrew Shultz was rude during our conversations and when I picked up my car, and Tyler (Manager) did not return my phone calls. My advice is simple: DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Save yourself the headache, wasted money, and safety risk. More
Cary was extremely enthusiastic, helpful and available over several days, in our search for our second CRV. He did everything within his power to please us, from the test drive to explaining every detail over several days, in our search for our second CRV. He did everything within his power to please us, from the test drive to explaining every detail of the new vehicle. While every representative on the lot has been friendly and informative on my return visits, Cary really followed through with our sale. He is an asset to Garcia Honda. More
The worst dealer you can find. They not only lied about their services, they also did not complete what they promised. Their advisor was not friendly and would not communicate They not only lied about their services, they also did not complete what they promised. Their advisor was not friendly and would not communicate in a timely manner. More
Got a great deal on a new Passport Trailsport. Staff were friendly and very helpful. My sales representative, Ashley, helped me set up my vehicle preferences and worked with my irregular schedule Staff were friendly and very helpful. My sales representative, Ashley, helped me set up my vehicle preferences and worked with my irregular schedule to ensure I was taken care of at a time that worked for me. More
Came to buy my first car and these guys made it so easy to understand which car the best for for the future to understand which car the best for for the future More
Ashley Seymour assisted me in the purchase of my new HRV. She was very help and knowledgeable about all of the models we looked at. Her pleasant and friendly approach made my purchase very satisfying. I wou She was very help and knowledgeable about all of the models we looked at. Her pleasant and friendly approach made my purchase very satisfying. I would give her a 10 on every aspect of our interaction and would highly recommend her to any future customers. More
Ashley was very helpful, professional and knowledgeable. Very happy with customer service. She made the purchase of my car a pleasant one Very happy with customer service. She made the purchase of my car a pleasant one More
Tristan Smith at Garcia Honda is fantastic at what he does. His attention to detail, his willingness to help the customer in any way he can, and his overall positive and relaxing demeanor. I was sent ove does. His attention to detail, his willingness to help the customer in any way he can, and his overall positive and relaxing demeanor. I was sent over to Garcia Honda by another dealership in ABQ to run diagnostics on my car and Tristan took care of everything from the moment I pulled in to their service center. Quite literally, he has gone above and beyond to ensure I got the details I needed about my car that day, and assist me with what needed to be done afterwards with that information. My experience has been so positive, I truly wish I had bought my car here instead. 10/10. More





