Garcia Subaru North

The service department thinks they are doing us a favor to do the maintenance to our cars. I have to go 3 times to get my car serviced and NO, every single time they said we are not able to take your car. to do the maintenance to our cars. I have to go 3 times to get my car serviced and NO, every single time they said we are not able to take your car. I went to FIESTA SUBARU, no appointment needed it, first time and they did a great job in less than 1 hr. More

Ben is a phenomenal sales personal and I will be recommending him to my friends and family for all of their used car and Subaru needs recommending him to my friends and family for all of their used car and Subaru needs More

We were very pleased with our buying experience. Ray was very helpful and informative plus just a really nice guy! very helpful and informative plus just a really nice guy! More

Everyone was so nice, helpful, and professional. I highly recommend this dealership. The salesman and managers went above and beyond and really made me feel like a valued customer. recommend this dealership. The salesman and managers went above and beyond and really made me feel like a valued customer. More

Last Friday I brought my car in for a diagnostic and service. Around midday I was called and told what was wrong and what it would cost, which was substantial. So I asked--out of curiosity--what the tr service. Around midday I was called and told what was wrong and what it would cost, which was substantial. So I asked--out of curiosity--what the trade-in value would be. They said a sales rep would get right back to me. For the rest of Friday and Saturday I waited to hear from them. Nothing. I called them but no one was available to talk, so I left a message asking them to please start work on two items and I'd take care of the rest another time. On Monday morning I called back to confirm they'd gotten my message and were starting work, and when they expected to be finished. No one could speak to me then either, so I left another message asking to be called back. During the day Monday I did this six times. No one ever returned my call. Instead, I got plenty of excuses about how overwhelmed and understaffed they were. I tried one more time on Tuesday and the same thing happened. No one was interested in helping me find out what was going on. At that point I gave up and today, Wednesday, got a ride into town to find out what was going on with my car. It took them a while to track it down. Turns out it had been just sitting there, without anything being done, for FIVE DAYS. Their excuse was that they were waiting to hear back from the sales department. I asked for my keys and left. I won't be going back. I bought my car new from this dealer when they were down on Lomas back in 2014. Up until recently they have been just great and I was very happy with their service. But this is not the same place that it was. If you own a Subaru, I would strongly recommend that you avoid this dealership. Sorry to say, but this is one of the most unprofessionally-run businesses I've ever encountered. More

Walked in on a Saturday evening about 30 minutes before closing time. Ben was eager to help us test drive the vehicle we were interested in and answered all questions we had. He assisted us throughout the closing time. Ben was eager to help us test drive the vehicle we were interested in and answered all questions we had. He assisted us throughout the application and finance process without any pressure and was more than willing to explore all of our options to make the deal work. Overall, great buying experience and everybody in the office was friendly and attentive. I highly recommend Ben and his team. More

We recently purchased a 2021 Crosstrek, and our purchase experience was outstanding! Pamela, our sales associate, was totally professional throughout our buying experience. From the test drive and initial e experience was outstanding! Pamela, our sales associate, was totally professional throughout our buying experience. From the test drive and initial explanation of the Crosstrek to the in car explanation of the many new electronic safety features, she provided superb knowledge of the equipment and characteristics. Also, this is our 4th Subaru with our Subaru maintenance being performed at Garcia Subaru the last 13 years, which has been excellent. Thank you, Pamela and Garcia Subaru! More

Ray is very knowledgeable and great salesmen to work with. Ray made the experience easy and enjoyable. From the time I walked in the door Garcia Subaru made sure my mom and I were taken care of. Besides with. Ray made the experience easy and enjoyable. From the time I walked in the door Garcia Subaru made sure my mom and I were taken care of. Besides the small minor hiccup I encountered before my Subaru arrived I'm glad I decided to continue the process. Thank you all and especially Ray. More

This place was very patient with me which says a lot as I can be the exact opposite. can be the exact opposite. More

Pam made car buying very easy for me the first time I bought a Forester, so I called her when I needed a second one. My son also bought a new Subaru from her and had a great experience. I will send all bought a Forester, so I called her when I needed a second one. My son also bought a new Subaru from her and had a great experience. I will send all my friends and family to her. This dealership is lucky to have such a wonderful person working for them. More