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Garden Grove Kia

Garden Grove, CA

4.7
3,675 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,675 reviews

May 06, 2025

Fast and friendly service, Web assisted me a lot about the recall service and went over details about my car, very satisfied with KIA Garden Grove Service Center More

by Billypyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web in services
May 06, 2025 -

Garden Grove Kia responded

Thank you for sharing your satisfaction with us! It's great to hear that Web provided you with a fast and friendly recall service at Garden Grove Kia.

May 05, 2025

The dealership was a dream to work with. The facility was spotless, the bathrooms were clean, and everyone was extremely friendly. Will recommend this dealership, and especially Rebecca N. t More

by hrthompson81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez
May 06, 2025 -

Garden Grove Kia responded

Thank you for the glowing review! We're delighted to hear that Rebecca and our team at Garden Grove Kia made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future!

May 04, 2025

They are very professional and also helpful and friendly. Not pushy at all. Highly recommend. More

by smamd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Garden Grove Kia responded

We love seeing 5-star reviews. Thanks!

May 04, 2025

David was an excellent sales contact. I started out looking at a used Niro. I was already very satisfied with David's salesmanship but I had to pass on the used vehicle. He reached out to More

by bob.garci62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sushch
May 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that David's dedication and salesmanship led you to lease a new Kia Niro with us at Garden Grove Kia. Thank you for sharing your experience, and we hope you're enjoying the ride!

May 03, 2025

Computer system was down but nonetheless they were super helpful and accommodating. Very easy buying experience. More

by lllfff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to provide a helpful and accommodating experience despite the technical hiccup. Thank you for your patience and positive feedback!

May 03, 2025

A great customer service. It’s highly recommended for auto service. My adviser provided me very big help. More

by paul.nguyen624
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
May 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that you received excellent service from your advisor at Garden Grove Kia! Thank you for recommending us, and we're here whenever you need assistance.

May 03, 2025

The dealership itself was nice and clean. I had my car serviced here. Came in to get a diagnostic. Was told it could take 4 to 6 hrs to wait and they would have only provided a ride if you li More

by DADEE818
Recommend Dealer
Yes
Employees Worked With
Javier
May 05, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia. We appreciate your constructive feedback and apologize for any inconvenience during the service process. It's important to us that our customers feel informed and supported, so we'll definitely take this into account as we work on improving communication protocols. We're glad to hear you're satisfied with the repair outcome, and we're here if you need anything else!

May 03, 2025

Excellent service very professional car drives like new i will buy my next car grom them for sure. More

by fred.saliba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weblesther
May 05, 2025 -

Garden Grove Kia responded

We're grateful to have you as a Garden Grove Kia customer, Fred. Thanks for the review!

May 02, 2025

So far so good. .the way you guy work kinda fast..thank you anyway..the best to you More

by johnnycali74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Garden Grove Kia responded

Thanks so much for the high praise and confidence in our team at Garden Grove Kia!

May 02, 2025

Eric served me and he was great! The communication was great and the service was quick and efficient. More

by sophie.kathrynx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 02, 2025 -

Garden Grove Kia responded

Sophie, we're delighted to hear that Eric provided you with excellent service at Garden Grove Kia. Thank you for sharing your experience!

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