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Garden Grove Kia
Garden Grove, CA
3,758 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,758 reviews
July 11, 2025
Fast, friendly greeting and service reception. Accurate promise time and transportation accommodations. Truly the best dealer experience I’ve had in a VERY long time. Accurate promise time and transportation accommodations. Truly the best dealer experience I’ve had in a VERY long time. More
by M.A.Jacoby
Verified CustomerEmployees Worked With
Jeremy in Service
July 10, 2025
Good service. Could have been more welcoming. No complaints, would come again. Car wash could have been more thorough. Could have been more welcoming. No complaints, would come again. Car wash could have been more thorough. More
by shauna.m.shill
Employees Worked With
Service Departmentt
July 09, 2025
I give Jeremy and the staff an A+ for being knowledgeable, professional and courteous. The work was done in a timely manner with no hassles, I recommend their services for all your Kia needs. knowledgeable, professional and courteous. The work was done in a timely manner with no hassles, I recommend their services for all your Kia needs. More
by Rob
Employees Worked With
Jeremy
July 02, 2025
Everyone is really great here at the Garden Grove dealership! Very kind and helpful when trying to get a vehicle. dealership! Very kind and helpful when trying to get a vehicle. More
by stag38
July 02, 2025
ET was extremley helpful and very professional. There were no gimmicks, no dealer added mark-ups. The whole process was straightforward, not a hassle at all. Also, I wasnt pressured at all. Highl There were no gimmicks, no dealer added mark-ups. The whole process was straightforward, not a hassle at all. Also, I wasnt pressured at all. Highly recommend this dealer. I had gone to other Kia dealerships but by far, Garden Grove Kia is the dealership to go to! More
by rubenmoreno25
Employees Worked With
July 01, 2025
I was helped about ten minutes after arriving to my appointment which was a good wait time. I was told the wait would be no longer than 1.5 hours, but ended up waiting in the lounge 3 hours. That was n appointment which was a good wait time. I was told the wait would be no longer than 1.5 hours, but ended up waiting in the lounge 3 hours. That was not good. Enjoyed the free coffee and water. More
by maria.guzman.612
Employees Worked With
Luis from service department
July 01, 2025
I was very pleased with my service at Garden Grove Kia. Jeremy was very professional and extremely helpful. My service was done quickly and my overall experience was great. Jeremy was very professional and extremely helpful. My service was done quickly and my overall experience was great. More
by eraughton
Employees Worked With
Jeremy
