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Garden Grove Kia
Garden Grove, CA
3,942 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,942 reviews
August 30, 2025
Great service and prompt on delivery. The finance person was quick and didn’t push too much which i appreciate The finance person was quick and didn’t push too much which i appreciate More
by tony_ramos81
Verified CustomerEmployees Worked With
August 29, 2025
Salesperson was very helpful and friendly. Dealership was clean and lots of parking. Good coffee and lots of water easily accessible while you wait. Dealership was clean and lots of parking. Good coffee and lots of water easily accessible while you wait. More
by dd_poker
Employees Worked With
Rebecca Nehez
August 28, 2025
This dealership is clean, open, organized and the entire staff are truly amazing. I’ve never felt pressured into anything. I’ve purchased 3 vehicles here over the years and is by far my favorite dealership. staff are truly amazing. I’ve never felt pressured into anything. I’ve purchased 3 vehicles here over the years and is by far my favorite dealership. Especially because of Chad the manager and my amazing salesman Javier! Thank you GG Kia. More
by Brittani
August 28, 2025
Jeremy at the service department was excellent. Had my Kia K5 serviced promptly and exactly what I requested. Thank you for your great service! Had my Kia K5 serviced promptly and exactly what I requested. Thank you for your great service! More
by Eduardo Perez
Employees Worked With
Jeremy
August 27, 2025
The service was fine, but they delivered the car to me without the oil cap, and I drove it like that, so the oil splashed all over the top of the engine and it smelled a lot of smoke inside the car, I had without the oil cap, and I drove it like that, so the oil splashed all over the top of the engine and it smelled a lot of smoke inside the car, I had to clean up the mess and I realized that the cap was next to the hood lock, I'm really not happy, the car will remain covered in oil for who knows how long. More
by DANILOCRISTO0111
Employees Worked With
I dont remember the name.
August 27, 2025
Everyone was helpful and pleasant. I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious env I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious environment.when management is at ease and employees are treated well everything goes smoothly and this is what I first noticed. Very clean also and love the refreshment machine offered. As you pass by each area everyone greets you with a smile. Even though I had to wait a little longer I didnt feel anxious because I can feel they were doing a great job. More
by Rose
Employees Worked With
Christopher
