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Garden Grove Kia

Garden Grove, CA

4.7
2,843 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 2,843 reviews

May 15, 2024

The process was very easy. I purchased a 2022 Mitsubishi Outlander. Elias was my salesman. Very up front and honest. Really worked to get me the best deal. I would really recom More

by MVOTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias was the salesman and Geo was the finance person
May 15, 2024 -

Garden Grove Kia responded

We're glad to know that you had a positive experience with Elias at Garden Grove Kia. It's great to see our team working hard for the best deals! Enjoy your new 2022 Mitsubishi Outlander and thank you for recommending us!

May 15, 2024

Everyone that I came into contact with was extremely helpful and the process was very easy, smooth, and hassle free. More

by tytiyz@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniella in finance was great also. Very helpful and knowledgeable.
May 15, 2024 -

Garden Grove Kia responded

We're glad to know that our team at Garden Grove Kia made your experience smooth and hassle-free. Thanks for the positive feedback!

May 14, 2024

The service department took extra good care of me and my car. Great to see a dealership take care of customers who bought their cars elsewhere. More

by dbrineyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
May 14, 2024 -

Garden Grove Kia responded

We're glad to know our service department at Garden Grove Kia met your expectations. It's all about taking care of customers like you, no matter where the car was purchased from. Thanks for sharing this with us!

May 14, 2024

Was not informed of extra charge for wiper fluid. Also did not receive car wash. More

by KANCHFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 14, 2024

I had an excellent experience with the service department and would surely recommend them to anyone in need of assistance. More

by EGRAEBER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
May 14, 2024 -

Garden Grove Kia responded

We're so glad to know you had an excellent experience with our service department at Garden Grove Kia! Thanks for your recommendation, we appreciate it.

May 13, 2024

Given the fact that I haven't bought a car from a dealership in 25+ years, ET and Giovanni went above and beyond to help me feel at ease. I would 100% recommend GG Kia. More

by c.chaffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Garden Grove Kia responded

It's great to know that ET and Giovanni were able to make your car-buying experience comfortable after such a long time. Thanks for recommending Garden Grove Kia!

May 12, 2024

My experience with buying a car from Kia and Javier was surprisingly painless. There was some negotiating and then we came to an agreement within a couple days. More

by prcostello1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
May 13, 2024 -

Garden Grove Kia responded

We're glad to know your car-buying experience at Garden Grove Kia was a smooth one! We appreciate the time you took to share this feedback. Enjoy your new ride!

May 11, 2024

Dealership could not replicate my issue of overheating engine. Three weeks prior to the dealership. Did my oil change and recommended service for 15k miles. I noticed since my oil change, my engine has be More

by Ron Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy service dept
May 11, 2024

We received excellent service quality at GG KIA. The employees were kind and proactive in providing updates about our repair. More

by BK KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
May 13, 2024 -

Garden Grove Kia responded

We're glad to know you received excellent service at Garden Grove Kia! Our team always aims to keep our customers informed and satisfied. Thanks for the positive feedback!

May 11, 2024

This is the only KIA dealership/service department I have gone to since the purchase of my Kia Hybrid Sportage in 2022. The service department and all of the team members have been great! Never have to wai More

by maureenflynnbecerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
May 13, 2024 -

Garden Grove Kia responded

Maureen, we're so glad to know that you've had consistently great experiences with our service department at Garden Grove Kia. Thanks for the shout-out to Jeremy! We appreciate your loyalty and look forward to assisting you in the future.

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