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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,674 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,674 reviews

January 28, 2025

Everything went smoothly and the employees were very professional and serviced my vehicle well. The only issue I had was that all 4 tires were filled at 29psi, where the sticker on the car said to fill More

by jojo.radio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 28, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia. We're glad to hear that everything went smoothly and our team was professional, but we apologize for the oversight with your tire pressure. We'll make sure to address this issue moving forward, and we appreciate you bringing it to our attention!

January 28, 2025

I had great experience here. Jeremy provided very nice and efficient car service to me. More

by frankzch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 28, 2025 -

Garden Grove Kia responded

Thanks for the shoutout to Jeremy! We appreciate your support here at Garden Grove Kia.

January 28, 2025

Excellent customer service, friendly, and made the process easy as possible. My parents might even be back for a car soon More

by d_romero13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar, Kenny
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Jan 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that you had a great experience with us at Garden Grove Kia! We look forward to welcoming your parents for their car needs as well. Thanks for the kind words!

January 28, 2025

The service department was very helpful and quick to assist me and provided all information regarding my scheduled service. More

by darrenvidal15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service department at Garden Grove Kia was helpful and efficient during your visit. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 27, 2025

Poor customer service. Was told I would receive certain add ons and got ghosted. Late replies. More

by miakia
Recommend Dealer
No
Employees Worked With
Abraham
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Mar 04, 2025 -

Garden Grove Kia responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Best, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

January 27, 2025

Great service from Web! Process was quick and stress free. Got me in and out nice and quick More

by Harry Goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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Jan 27, 2025 -

Garden Grove Kia responded

Thank you, Harry, for stopping by to leave Garden Grove Kia a wonderful review of Web!

January 27, 2025

I went to Garden Grove Kia on Sat (01/25) for routine maintenance for my car, I worked with Jeremy to get all the information on what needed to be done for my car. Everything went good.👍 More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 27, 2025 -

Garden Grove Kia responded

Antonio, we're glad to hear everything went smoothly during your visit for routine maintenance at Garden Grove Kia. Jeremy and the team appreciate your feedback!

January 27, 2025

We are so happy we found a vehicle that accommodate our family. Corey was such great help through out the whole process! I recommended this Kia dealership to anyone looking to purchase or lease a vehicle! More

by susystellin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in Finance
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Jan 28, 2025 -

Garden Grove Kia responded

We're delighted to hear Corey provided such great assistance during your visit to Garden Grove Kia. Thank you for recommending us and enjoy your new vehicle!

January 25, 2025

I went to get my car maintained. It went well, and the time it took was what they said it would take. They offered me a ride anywhere, it was courtesy of the dealer. I bought my car More

by rudytrejoxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 27, 2025 -

Garden Grove Kia responded

Rudy, we're delighted to hear that your maintenance visit went smoothly and that you felt well taken care of by the Garden Grove Kia team. Thank you for choosing us again; we appreciate your loyalty!

January 25, 2025

It took a while go ca service advisor to check me in. The waiting room was pleasant, but very full. More

by pershkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall.
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Jan 27, 2025 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you for your kind review!

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