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Garden Grove Kia
Garden Grove, CA
3,971 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,971 reviews
November 18, 2025
My car has been there since last week to get some hoses worked on ($850 plus) but while they were updating something, the system crashed and now 5 days later I don’t have a car or a rental from Kia. When I worked on ($850 plus) but while they were updating something, the system crashed and now 5 days later I don’t have a car or a rental from Kia. When I call they have no answers. Not once have they called me. I have to call daily I need help please! I can’t keep paying for uber or rides. More
by lverduz17
Verified CustomerEmployees Worked With
November 15, 2025
Garden Grove Kia is one of the most professionally operated dealership I have been to. It has very good people working there. Cowboy Chris helped me with my last service appointment and was very prof operated dealership I have been to. It has very good people working there. Cowboy Chris helped me with my last service appointment and was very professional and provided on time communication for any issue that needed addressing. More
by mafiwilliam
Employees Worked With
Chris, Franklin
November 13, 2025
Great job Thanks to Web did a very good job I’m very happy Thanks a lot happy Thanks a lot More
by jacquotlq
November 13, 2025
Mitch was great to work with. Answered all my questions and provided timely updates. I would recommend Garden Grove Kia for future services. Answered all my questions and provided timely updates. I would recommend Garden Grove Kia for future services. More
by wlisibin
Employees Worked With
Mitch Levasseur
November 12, 2025
They serviced my Kia k5 for a recall and typical maintenance for my car. Thy explained everything to me and gave me a good price for everything. In addition, their customer lounge was very comfort a maintenance for my car. Thy explained everything to me and gave me a good price for everything. In addition, their customer lounge was very comfort and inviting to work while I waited. More
by Asrodriguez428
Employees Worked With
Wblesther
November 11, 2025
ET is our go to dealer, matter of fact we waited a couple weeks just for him… weeks just for him… More
by good4cinn
November 11, 2025
The entire process was seamless. Checked in for my appointment, was clearly told what to expect, including wait times, and easily communicated with my rep via text message. Will defi Checked in for my appointment, was clearly told what to expect, including wait times, and easily communicated with my rep via text message. Will definitely return to Garden Grove Kia for all services and future car purchases. More
by hockey.theatermom56
Employees Worked With
Luis
November 11, 2025
Rebecca was our salesperson. She was straightforward, kind, and professional with my family and I. She was straightforward, kind, and professional with my family and I. More
by Y2o
