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Garden Grove Kia

Garden Grove, CA

4.7
3,846 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,846 reviews

August 21, 2025

Grant was awesome. Very transparent and very helpful! I will be returning for my next service and look forward to working with him again. More

by yearta.anthony21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Service Advisor
Aug 25, 2025 -

Garden Grove Kia responded

Thank you for sharing your awesome feedback about Grant! We look forward to welcoming you back for your next service at Garden Grove Kia.

August 21, 2025

They were attentive and answered all my questions. This was a good experience buying my new car. More

by cathydiomartich
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Garden Grove Kia responded

Congratulations on your new car, Cathy! Thank you for choosing Garden Grove Kia and for sharing your experience. Safe travels ahead!

August 20, 2025

Herb was a great sales rep. Honestly I hadn’t had a good experience at this dealership until meeting Herb. We bought my wife’s care a few years ago here, and it was very unpleas More

by matt.haynes87
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb
Aug 22, 2025 -

Garden Grove Kia responded

Matt, it's great to hear that Herb made your experience at Garden Grove Kia a positive one this time around. We truly appreciate your business and look forward to serving you again. Safe travels!

August 20, 2025

Great customer service with Chris in the Service Dept. Car was serviced in a timely manner More

by jamieanton326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Dept.
Aug 23, 2025 -

Garden Grove Kia responded

Jamie, we are thrilled to read your kind words about Chris! Thank you for choosing Garden Grove Kia.

August 19, 2025

Quick speedy service. ..provided me a Lyft ride since I didn't want to wait. Highly recommend! More

by Into-thrills
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis (Service)
Aug 21, 2025 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team delivered an excellent experience. Thank you for stopping in!

August 19, 2025

Staff is always courteous, knowledgeable, helpful and very nice. I bought my KIA in Carson, CA. However, I use Garden Grove Kia for my services. More

by sandyskelton1222
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis Mendoza service
Aug 21, 2025 -

Garden Grove Kia responded

We're so proud to have your business and trust! Thank you for choosing Garden Grove Kia and for sharing your feedback about our team. Safe travels!

August 19, 2025

was pleasant to have the work done. I waited in the waiting area and was comfortable. More

by buddybehrent
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Garden Grove Kia responded

Here at Garden Grove Kia, we always value and appreciate our customers' feedback!

August 19, 2025

The service from Chris was timely and efficient. He was so helpful in telling us our service needs even though we do not drive much. Also he was helpful in instructing us on use of CarPlay that w More

by Slaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Aug 22, 2025 -

Garden Grove Kia responded

Hi Slaven, it’s great to hear that Chris was so helpful with your service needs and CarPlay instruction! Thank you for choosing Garden Grove Kia Service Center. We appreciate your business!

August 16, 2025

I got the exact car I wanted! It was so easy to work with the team at Garden Grove Kia. Herb was so knowledgeable and helpful throughout the process. More

by ER9136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb
Aug 19, 2025 -

Garden Grove Kia responded

Congratulations on your new car! We are happy to hear that Herb and the team provided such a smooth and knowledgeable experience. Enjoy the ride! - Garden Grove Kia

August 15, 2025

Fast, easy and honest. My first time using GG KIA service and I was throughly impressed. More

by pazman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service
Aug 18, 2025 -

Garden Grove Kia responded

Thanks so much! We look forward to your next visit to Garden Grove Kia!