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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
November 18, 2020
Very clean. Nice customer service. Andrea was very nice in assisting with paperwork . Thank you Chris for explaining things. Thank you Lee for finishing up the rest. in assisting with paperwork . Thank you Chris for explaining things. Thank you Lee for finishing up the rest. More
by tasialauti
Verified Customer
November 18, 2020
Went in for service and recall on my Sorento. Luis was Went in for service and recall on my Sorento. Luis was pleasant and informative with the services they performed and with those that were needed. ov Went in for service and recall on my Sorento. Luis was pleasant and informative with the services they performed and with those that were needed. overall service dept was clean and staff friendly. More
by tony
Employees Worked With
Luis Mendoza
November 18, 2020
The purchase of my new Forte EX was one of the greatest purchases I've ever had. Justin and the entire staff were very helpful and friendly. I will definitely purchase my next car from the dealership again purchases I've ever had. Justin and the entire staff were very helpful and friendly. I will definitely purchase my next car from the dealership again. 10 out of 10! More
by jooshley
Employees Worked With
Justin Fernandez
November 16, 2020
I bought a used car and was pleased with the price and process. Kaydin was very thorough and attentive. All my questions were answered and there was no pressure. process. Kaydin was very thorough and attentive. All my questions were answered and there was no pressure. More
by KMORAN97
November 16, 2020
I was pleased with the timely manner of my service appointment . Luis Mendoza is always there to answer any questions I may have. we have purchased two cars from Garden Grove Kia. appointment . Luis Mendoza is always there to answer any questions I may have. we have purchased two cars from Garden Grove Kia. More
by rmalle
Employees Worked With
Luis Mendoza
November 13, 2020
The service department at Garden Grove Kia is great! I bought my car here in 2012 and have tried various other Kia dealerships in OC and this is the best! It's easy to get an appointment, they are courteo bought my car here in 2012 and have tried various other Kia dealerships in OC and this is the best! It's easy to get an appointment, they are courteous, on time, and do a great job explaining everything. More
by RebeccaH
Employees Worked With
George
November 13, 2020
Khristina Esqueda helped me getting into a 2021 K5. She did a phenomenal job showing patience and understanding when I needed to test drive the K5 again. Also very thorough with going over the features. V did a phenomenal job showing patience and understanding when I needed to test drive the K5 again. Also very thorough with going over the features. Very pleased! - Nick from Brea More
by NPETROSSI
Employees Worked With
Khristina Esqueda
November 13, 2020
Francisco zunigo was wonderful, kind, and patience with me.I could not ask for better service. He did everything right. Thank you Francisco and may God bless you. me.I could not ask for better service. He did everything right. Thank you Francisco and may God bless you. More
by JEAN9623
Employees Worked With
Francisco zuniga
November 13, 2020
Definitely a great place to get servicing on your car! The advisor was helpful and knowledgeable about the services. I was in and out in about an hour and a half. Excellent! The advisor was helpful and knowledgeable about the services. I was in and out in about an hour and a half. Excellent! More
by krazysalvadoran09
Employees Worked With
Frank Mancilla
