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Garden Grove Kia
Garden Grove, CA
3,950 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,950 reviews
Verified Customer
July 09, 2021
Quick and easy to make an appointment. Services performed were within the time limit stated. They offer free wifi, refreshments, and snacks. Awesome experience. Allowed me to continue working while I waited were within the time limit stated. They offer free wifi, refreshments, and snacks. Awesome experience. Allowed me to continue working while I waited in their lobby. Jacob was easy to work with as my car received an oil change & got a spare tire kit installed. More
by Stacy Cruz
Employees Worked With
Jacob Aguirre
July 09, 2021
Great experience. Fast service.Thank you Aaaaaa. Great experience. Fast service. Thank you Aaaaaa. Aaaaa aaaaaaa aaaaaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa Great experience. Fast service. Thank you Aaaaaa. Aaaaa aaaaaaa aaaaaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa More
by billoc1
Employees Worked With
Armando
July 07, 2021
My first experience as a Kia owner, and I will not be back to this dealer. I had to wait at least 30 mins for someone to even check the car in. After that, they ended up holding the car an entire day t back to this dealer. I had to wait at least 30 mins for someone to even check the car in. After that, they ended up holding the car an entire day to finish diagnosing the problem when we all knew exactly what the problem was, and what part was needed to be ordered, without a loaner car, I had to uber home and back. They called me a day later to let me know they ordered the part (which they knew that first day). I looked in the log, and the car was never even unlocked during that day, so they never even looked at it! Still waiting for a loaner car to take the car in for the replacement part.... Its been 2 weeks. More
by info88
Employees Worked With
don't remember
July 06, 2021
No pressure to take on additional services that weren’t needed. In and out quickly. Comfortable waiting area. Will go back without hesitation. Well done. needed. In and out quickly. Comfortable waiting area. Will go back without hesitation. Well done. More
by walterafable
Employees Worked With
Julian
July 01, 2021
First time customer. Completely satisfied. Kurtis handled my service needs with courtesy and expertise. Vehicle ready when promised. Everyone I came in contact with was professional and friendly. my service needs with courtesy and expertise. Vehicle ready when promised. Everyone I came in contact with was professional and friendly. More
by jpetersesq
Employees Worked With
Kurtis
June 30, 2021
Armando and his service team took great care of me and my 2015 Kia Soul. He was informative and friendly and my car was back in tip top shape in record time. A+ 2015 Kia Soul. He was informative and friendly and my car was back in tip top shape in record time. A+ More
by DrivenIT
Employees Worked With
Armando
June 30, 2021
Great service, friendliness, and was able to get the care that I wanted in a timely and cost affordable fashion. I would recommend garden grove kia. that I wanted in a timely and cost affordable fashion. I would recommend garden grove kia. More
by TIMSHISONG
June 29, 2021
Brian is a 5-star salesman, very helpful and friendly and respectful without forcing any kind of situation. respectful without forcing any kind of situation. More
by rjrossinet
