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Garden Grove Kia
Garden Grove, CA
3,735 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,735 reviews
September 16, 2020
The whole experience was really great. The hot coffee was a great way to start my day and the tv having football on was a welcomed sight. After test driving the Telluride, I knew it was the vehicle I was lea a great way to start my day and the tv having football on was a welcomed sight. After test driving the Telluride, I knew it was the vehicle I was leaving with. Andrea made the entire purchasing process simple and easy. After driving it home and around a few places, I’ve gotten a lot of remarks from people saying how nice the car is. I tell them that they have to test drive one. The test drive will sell them on it everytime More
by marcomunoz1487
Verified CustomerEmployees Worked With
September 16, 2020
Great customer service! Andrea Biggers was so friendly and knowledgeable and made this transaction as seamless as ever! We took advantage of next day delivery of the new car. This was, by far, the best ex and knowledgeable and made this transaction as seamless as ever! We took advantage of next day delivery of the new car. This was, by far, the best experience we’ve ever had. More
by griesgo
Employees Worked With
September 16, 2020
I am a repeat customer and I have always recommended Kia of Garden Grove!!! I Love the no pressure approach..Aldo was great he's customer service skills are top notch!!! I live love my Sportage of Garden Grove!!! I Love the no pressure approach..Aldo was great he's customer service skills are top notch!!! I live love my Sportage More
by SUSANA.PENA
Employees Worked With
September 14, 2020
It was nice they had what I wanted when I pulled up. They topped the tank off and got the car washed. Theg made the process easy topped the tank off and got the car washed. Theg made the process easy More
by jzink707
September 14, 2020
The service department was very friendly and forthcoming with information regarding what might possibly be wrong with my vehicle and whether or not the fix would be covered. They also were very honest about with information regarding what might possibly be wrong with my vehicle and whether or not the fix would be covered. They also were very honest about the amount of time it might take to complete the service. The only thing that kept this visit from 5 stars is that the interior of my car was left with pieces of rubber or plastic from the service strewn on the front seat, console, and floor as well as some dirt smudges on the door. More
by camontminy
Employees Worked With
I don’t recall the name, unfortunately, but he was very courteous and knowledgeable.
September 14, 2020
Best experience buying a car! The team did a fantastic job and they are so friendly! They got me in and out fast. Thank you Garden Grove Kia!! I love my car! job and they are so friendly! They got me in and out fast. Thank you Garden Grove Kia!! I love my car! More
by KFICKLER07
Employees Worked With
September 14, 2020
Great service, fair prices, and quick turnaround...and FREE Coffee!! We bought our Kia at Garden Grove Kia, and now are happy with their service as well. FREE Coffee!! We bought our Kia at Garden Grove Kia, and now are happy with their service as well. More
by TEAMBAUERFEIND
September 11, 2020
Justin was very straightforward. He made the process quick and easy. He was very kind and listened to all my concerns regarding buying the car. quick and easy. He was very kind and listened to all my concerns regarding buying the car. More
by FMFTRUCKING
Employees Worked With
Justin Fernandez
September 10, 2020
I wasn't very happy with how hard extra "recommended" services were being pushed on me. If I'm strapped for cash, I don't want to be told twice about extras that will cost me hundreds of dollars. Ever si services were being pushed on me. If I'm strapped for cash, I don't want to be told twice about extras that will cost me hundreds of dollars. Ever since Garden Grove Kia has moved, it has lost its charm and warmth. More
by smccoy0392
Employees Worked With
Jacob
September 10, 2020
Went in for a software update on my car and it was done free of charge and faster than expected! All of the staff is super friendly and are efficient! free of charge and faster than expected! All of the staff is super friendly and are efficient! More
by meganashleyc612
Employees Worked With
Luis Mendoza
