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Garden Grove Kia

Garden Grove, CA

4.7
3,916 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,916 reviews

December 13, 2020

Brian was great. He worked with me to get a good price. I love GG Kia. This was the 4th Kia that I bought from them. For my next car, I will go back to them once more. More

by NSHIVERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Dec 14, 2020 -

Garden Grove Kia responded

Thank you for posting about your 5-star experience with Brian at Garden Grove Kia. We are grateful for your continued support and we look forward to working with you when you are in the market for Kia #5!

December 11, 2020

I have been looking for a new car for years but the process has been a nightmare. Justin and Chad made the car buying process easy and painless! I recommend Kia- Garden Grove to everyone now. More

by KATRINA M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Dec 11, 2020 -

Garden Grove Kia responded

Katrina - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Justin and Chad earned your five-stars. Safe travels in your new vehicle, and we hope to see you again at Garden Grove Kia!

December 11, 2020

Very good service. Very Helpful & it was fast! I took my car in 20 minutes before my appointment & Kia service helped me out early. Hope this helps More

by arthurlopez1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 11, 2020 -

Garden Grove Kia responded

Thank you for your positive review of our service team! It was our pleasure to assist you here at Garden Grove Kia.

December 11, 2020

My experience at GG Kia was fantastic. All the staffs were kind and provide me a good and useful information. The shop was also keep very well and clean. It was very good memory with KIA. More

by JWOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Seo, Chris Mcgregor
Dec 11, 2020 -

Garden Grove Kia responded

We really appreciate you taking the time to leave Garden Grove Kia this awesome review, thank you!

December 11, 2020

Luis es amazing as always. Very patient and attentive. Thank you Luis. We appreciate you. Luis always communicates any and all issues very well. Thank you More

by daniel17valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 11, 2020 -

Garden Grove Kia responded

Daniel - thank you for sharing your feedback. We're thrilled to hear that Luis is always such a pleasure to work with during your visits to Garden Grove Kia!

December 10, 2020

Good service, just need to be more attentive and you need more bilingual employees. Everything than that it was fine thank you for you’re help!! More

by resendizm9188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It’s not on list
Dec 11, 2020 -

Garden Grove Kia responded

Thank you so much for this feedback! We truly value our customers, and we appreciate you taking the time to share so we can work towards improving. Stay safe, and we hope to earn your business again at Garden Grove Kia!

December 09, 2020

Sales man was very helpful and kind , will definitely recommend other friends to come to this dealership and ask for toshi!! Very happy with my experience. More

by lcamarena620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi
Dec 09, 2020 -

Garden Grove Kia responded

It's great to hear that Toshi earned your recommendation with his helpful service. Thank you so much for coming to Garden Grove Kia for your new vehicle! We hope that you absolutely love it.

December 08, 2020

Thank you for your service.I will come back when I need Thank you for your service. I will come back when I need another new car. My family love new car. Merry Christmas and happy new year. More

by beemun0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Le
Dec 08, 2020 -

Garden Grove Kia responded

It was a pleasure doing business with you! We're thrilled to hear that you and your family are enjoying your new car. Happy holidays, from all of us here at Garden Grove Kia!

December 08, 2020

Very helpful. They kept me informed about the status of my vehicle. Waiting area was clean. Finished my service quickly and were very open and honest about what was going on. More

by coneecone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 08, 2020 -

Garden Grove Kia responded

Thank you so much for sharing this positive feedback about your recent visit to Garden Grove Kia! If there is anything further we can do to assist you, please let us know. Happy driving!

December 08, 2020

It was a very pleasant experience. We had purchased our previous vehicle here. Staffs are friendly and helpful. We had to trade our car in because the starter died twice. They could not identify the reason More

by maichauvo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Dec 08, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! Providing friendly and helpful service is always the goal here at Garden Grove Kia, and we are pleased to hear that we made it happen for you. We hope that you continue to enjoy your new vehicle, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

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