Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,746 reviews
May 31, 2025
Bought a used car and had a good experience. They helped us remedy a few hiccups that happened after we got home too. They helped us remedy a few hiccups that happened after we got home too. More
by UCLAGIRL23
Verified CustomerEmployees Worked With
May 31, 2025
Thank you Kia at Garden Grove best customer service clean dealership, love the music playing in the waiting room . Thank you, Khristina for helping me during this process clean dealership, love the music playing in the waiting room . Thank you, Khristina for helping me during this process More
by justinegarcia727
May 29, 2025
excellent service was given and on time. The service provider went above and beyond to make sure i was satisfied. The service provider went above and beyond to make sure i was satisfied. More
by Derrick.dot.w
May 29, 2025
It was a clean facility with friendly staff. No hassle of any kind. Andrea was great assisting me. No hassle of any kind. Andrea was great assisting me. More
by reikolorenz
Employees Worked With
May 29, 2025
The worst experience in my life. He is unprofessional, not honest, and does not have integrity and respect for his client. Garden Grove Kia has lost a client forever He is unprofessional, not honest, and does not have integrity and respect for his client. Garden Grove Kia has lost a client forever More
by Aviram.Oren
Employees Worked With
Eric (Service)
May 28, 2025
Kia Garden Grove was very helpful and communicative without being pushy. Feel good about my experience and chose to lease from them thanks to their staff. They also had the color I wanted and not many without being pushy. Feel good about my experience and chose to lease from them thanks to their staff. They also had the color I wanted and not many locations had it. More
by Won over by Kia
Employees Worked With
Javier
May 26, 2025
Clean and comfortable waiting room, good wi-fi. Staff is respectfull and provides excellent real time status updates with multiple means of communication. Staff is respectfull and provides excellent real time status updates with multiple means of communication. More
by michael.palencar
Employees Worked With
Did not interact with sales or management.
