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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,855 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,855 reviews

October 16, 2024

Great customer service. Staff was nice. Luis was very helpful with everything and answered all the questions I needed to know. More

by tasialauti
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis and the team provided great customer service at Garden Grove Kia! Thank you for sharing your experience, and we're here if you have any more questions in the future.

October 16, 2024

Mr. Fox was very helpful. I enjoyed my trio to Garden Grove KIA. Thank you. More

by samleong8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fox
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Oct 16, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are pleased to hear that Mr. Fox was helpful and ensured you enjoyed your experience.

October 16, 2024

Service at this Kia dealership is awesome. They went above and beyond the call of duty to ensure our happiness and satisfaction. Service Rep. Chris is a superstar. More

by musicmike714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris F. in Service
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Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia provided you with exceptional service! Your satisfaction is our top priority, and we're thrilled we could exceed your expectations. Thanks for sharing this fantastic feedback!

October 16, 2024

They kind of mis-lead me with the advertised price and then when the deal was done it was about 5K more but I am happy with my car More

by lovetahaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia. We apologize for any confusion regarding the pricing, but we're glad to hear you're happy with your car. If there's anything else we can do to assist you, please let us know!

October 15, 2024

Top notch service! I was in and out in under an hour. Jeremy was very nice and a true professional. These folks don’t forget the small stuff, like resetting the mileage More

by Imzadi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy ⭐️⭐️⭐️⭐️⭐️, Rebecca ⭐️⭐️⭐️⭐️⭐️
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Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear about your positive experience at Garden Grove Kia! It's fantastic that Jeremy and the team provided efficient service while attending to all the details. Thank you for choosing us, and we look forward to serving you again!

October 15, 2024

This is my favorite dealership! It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I More

by JESSMILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept Jeremy or guys who name starts w a j he was there 10/12 and was the kindest human beings ever !!! Promote that man! Best service man ever , Chris Mcgregor
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Oct 16, 2024 -

Garden Grove Kia responded

Jessmillet, we're delighted to hear that your experience at Garden Grove Kia was smooth and enjoyable! We'll make sure to pass on your kind words to Jeremy. Thank you for recommending us!

October 15, 2024

Eric was great to work with. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. More

by eeperez519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent service and kept you informed throughout the process at Garden Grove Kia. Thank you for sharing your experience with us!

October 15, 2024

Service tech was professional and made sure I was fully satisfied! This is why I will continue to come to this dealership for all of my service in the future! More

by hummertribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
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Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service tech provided you with a satisfying experience at Garden Grove Kia! We look forward to seeing you for all your future service needs.

October 14, 2024

Excellent service. The service team is professional, knowledgeable, and courteous. Thank you, Garden Grove Kia! More

by NUTMEG448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service team at Garden Grove Kia provided you with excellent care. Thank you for the kind words and support!

October 14, 2024

I purchased my vehicle from this dealership and have service done at this dealership. I’m happy and satisfied with everything this dealership has done for me. More

by JHO4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
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Oct 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your satisfaction with Garden Grove Kia! We're delighted to hear that both your purchase and service experiences have been positive. We look forward to continuing to serve you in the future!

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