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Garden Grove Kia
Garden Grove, CA
3,855 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,855 reviews
October 07, 2024
It was one of the easiest transactions making a vehicle purchase. Everyone was very friendly and helpful. purchase. Everyone was very friendly and helpful. More
by LV2BHALO
Verified CustomerEmployees Worked With
October 07, 2024
After calling closer dealerships and not getting any customer service, Garden Grove Kia answered my call and scheduled me within 2 days. Awesome! customer service, Garden Grove Kia answered my call and scheduled me within 2 days. Awesome! More
by GroundZer0
Employees Worked With
Wblesther (Web)
October 06, 2024
Christian was very helpful and courteous. I felt comfortable with his presence, demeanor and professionalism. The gentleman that retrieved my vehicle had a very professional appearance with I felt comfortable with his presence, demeanor and professionalism. The gentleman that retrieved my vehicle had a very professional appearance with everything from his clean haircut to how he wore his uniform neat and fit. The waiting room has very good coffee from the machine. I enjoyed a cappuccino while I waited. More
by valdez.satx
Employees Worked With
Christian
October 06, 2024
We enjoyed our first experience having our new car serviced. The service person Khristina Esqueda was very professional answerd all our questions. serviced. The service person Khristina Esqueda was very professional answerd all our questions. More
by helen1290
Employees Worked With
October 05, 2024
Juan Campos at Garden Grove KIA is extremely knowledgeable and patient. If you go there ask for him you will not regret it. After I 4 test drives and varios other cars I finally made up my min knowledgeable and patient. If you go there ask for him you will not regret it. After I 4 test drives and varios other cars I finally made up my mind and he was beyond patient with me. I truly appreciate that, but more importantly he was not a pushy salesman. Thank you, Juan. More
by eriram352
Employees Worked With
Juan Campos
October 04, 2024
We enjoyed our first experience having our new car serviced. The service person Luis Mendoza was very professional answerd all our questions. serviced. The service person Luis Mendoza was very professional answerd all our questions. More
by steveurias
Employees Worked With
Luis Mandoza
October 03, 2024
I was greeted by friendly staff. I was accepted for service although I walked in and did not have an appointment. I wouldn’t recommend it as the wait is long. Unfortunately I did not I was accepted for service although I walked in and did not have an appointment. I wouldn’t recommend it as the wait is long. Unfortunately I did not have a choice but the fact that I was welcomed and received help, it should be the great customer service Kia of Garden Grove has. I’m definitely going back, next time I’ll have an appointment as they are extremely busy. Thank you Lia of Garden Grove for your excellent service. More
by ocortez83@icloud.com
Employees Worked With
Chris
