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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

August 20, 2024

Everything was explained beforehand and completed in a timely manner which was very important to me as I waited for my vehicle. More

by s.arce65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
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Aug 21, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear that everything was explained clearly and completed promptly at Garden Grove Kia. We appreciate your feedback and hope you're enjoying your vehicle!

August 20, 2024

Josh was very helpful and made the car buying experience extremely easy. It was awesome. More

by dickisonbreanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 20, 2024 -

Garden Grove Kia responded

We are glad to hear that Josh provided excellent service. Thanks for choosing Garden Grove Kia and enjoy the new ride!

August 20, 2024

The employees were very kind and helpful, everything in my car that needed to be done was fulfilled! More

by pnunez2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 20, 2024 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

August 20, 2024

Kia service department was awesome. Great fast customer service. Appointment was easy to make and we were even seen early. More

by TESYERIKA
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 20, 2024 -

Garden Grove Kia responded

Tesyerika, we're delighted to hear you had a great experience with our service department at Garden Grove Kia. Thanks for sharing your positive feedback!

August 19, 2024

Very helpful info from my service advisor, I was advised accurately about the issue and potential causes, and it was resolved quickly More

by troy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Aug 19, 2024 -

Garden Grove Kia responded

Troy, we're glad to hear that our service advisor at Garden Grove Kia provided helpful and accurate information. Thanks for sharing your positive experience!

August 18, 2024

They handled the manufacturing recall quick and easy. They were also able to fix the back lights for a cheaper and more reasonable price than the original price. More

by celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
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Aug 19, 2024 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to address the recall and fix your back lights efficiently and affordably. Thanks for sharing your positive experience!

August 18, 2024

I recently took my vehicle in for service, everything went smooth and on point as expected.👍 More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Aug 19, 2024 -

Garden Grove Kia responded

Thank you so much, Antonio! We appreciate your business here at Garden Grove Kia.

August 17, 2024

I was sold an alarm system with my used car and it told me that I would get an app of welcome kit in the mail. It’s been four weeks. I haven’t even heard anything and I paid 1295 for that. More

by Seedat
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Recommend Dealer
No
Employees Worked With
Elias
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August 17, 2024

Always great service and knowledgable recomendations. I would definetely recommend this dealership tovanyone that oens a Kia. More

by kamikazecory
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
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Aug 19, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear that our team at Garden Grove Kia provided great service and knowledgeable advice. We appreciate your support!

August 17, 2024

My car needed the 8k service. Christoper helped me with that. It took 2 hour to my service which was great. They washed the car because it was dirty. More

by robertcourtney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
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Aug 19, 2024 -

Garden Grove Kia responded

Robert, we're glad to hear Christopher and the Garden Grove Kia team took great care of your car's service needs. Thanks for sharing your experience!

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