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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,958 Reviews

1,958 Reviews of Garden Grove Kia - Service Center

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July 01, 2025

I was helped about ten minutes after arriving to my appointment which was a good wait time. I was told the wait would be no longer than 1.5 hours, but ended up waiting in the lounge 3 hours. That was n More

by maria.guzman.612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from service department
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July 01, 2025

I was very pleased with my service at Garden Grove Kia. Jeremy was very professional and extremely helpful. My service was done quickly and my overall experience was great. More

by eraughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jul 02, 2025 -

Garden Grove Kia responded

We're happy to hear that Jeremy provided you with professional and efficient service at Garden Grove Kia. Thank you for sharing your positive experience, and we're glad everything went smoothly!

July 01, 2025

Jeremy was so helpful and explained everything clearly. My car was ready on time. Always love the coffee machine too :) More

by escrowrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jul 02, 2025 -

Garden Grove Kia responded

We're thrilled to hear that Jeremy provided such helpful service and that you enjoyed the coffee machine at Garden Grove Kia! Thank you for sharing your experience, and we're glad everything went smoothly with your car.

July 01, 2025

Great service again. Got me in and out in an hour. Highly recommend this dealership. More

by oohdebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Luis and all of the service department.
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Jul 02, 2025 -

Garden Grove Kia responded

We couldn't ask for a better review of Garden Grove Kia. Thanks so much, Oohdebra!

June 28, 2025

excelente servicio , 100 % recomendable. muy amables y muy rápido. Solo espere un corto periodo, mucho menos de lo indicado. More

by veronicarv-28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no recuerdo el nombre
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Jul 02, 2025 -

Garden Grove Kia responded

Gracias por compartir su experiencia positiva con Garden Grove Kia! Nos alegra saber que el servicio fue rápido y amable. Esperamos verle de nuevo pronto!

June 27, 2025

I recently had my Kia Soul serviced at Garden Grove Kia. Luis, in the Service Department, was very knowledgeable and helpful. He answered all of my questions and made sure my car was ready when promised. Th More

by jenfarrell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assistant Drive Director
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Jun 30, 2025 -

Garden Grove Kia responded

Jen, we're delighted to hear that Luis and the team provided you with a great service experience at Garden Grove Kia. Thank you for sharing your positive feedback!

June 25, 2025

Great customer service! Explained everything we needed and what was done and great timing. I would go back. More

by Johnavi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jun 25, 2025 -

Garden Grove Kia responded

It's great to hear you had a five-star experience with our team at Garden Grove Kia! We look forward to welcoming you back in the future.

June 25, 2025

I had a great experience at Kia Garden Grove! The service team was friendly, fast, and knowledgeable. From the moment I arrived, they made me feel welcome and kept me updated throughout the proce More

by dlopeznunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service team at Garden Grove Kia made your visit smooth and stress-free! Thank you for recommending us and sharing such positive feedback. We're here whenever you need reliable service again!

June 24, 2025

Great service department. On time and in and out as promised. I would never go to any other dealerships. Thanks Luis, you're awesome. More

by oohdebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Garden Grove Kia responded

We're happy to hear that our service department at Garden Grove Kia met your expectations! Luis and the team are committed to providing timely and efficient service. Thanks for choosing us!

June 24, 2025

Jeremy was awesome and provided exceptional service! He made sure I was taken care of ! More

by lpousima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jun 25, 2025 -

Garden Grove Kia responded

Thanks for sharing your experience with us! It's great to know that Jeremy provided exceptional service and ensured you felt taken care of at Garden Grove Kia.

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