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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,940 Reviews

1,940 Reviews of Garden Grove Kia - Service Center

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June 12, 2025

Great experience over all. Work got done in a timely manner and was done correctly. More

by Bww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 12, 2025 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you for sharing your positive service experience.

June 12, 2025

Service advisors keep you informed as to the progress of the work being done on your vehicle and explain any additional work that may need to be done on the vehicle More

by dpthespoiled1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 12, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service advisors at Garden Grove Kia kept you informed and explained everything clearly. Thank you for sharing your experience with us!

June 10, 2025

Chris is always amazing with focus on customer satisfaction. My new Kia K5 is amazing with great performance. Lastly, I trust Chris to take care of all my service needs. More

by tom.maples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Garden Grove Kia responded

Tom, we're delighted to hear that Chris has consistently provided excellent service and helped you with your new Kia K5 at Garden Grove Kia. Enjoy the performance of your vehicle, and we're here for any future needs!

June 10, 2025

Great service! Jeremy was a great help and provided excellent customer service ! My issues were resolved and oil change done in a reasonable time frame. More

by cdiandraa42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided excellent service and resolved your issues promptly at Garden Grove Kia. Thanks for sharing your experience!

June 10, 2025

Very good Customer Service, easy to access, clean and very comfortable for those who wait in the facility to have their vehicle served. More

by Emma Macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Jun 10, 2025 -

Garden Grove Kia responded

Emma, we're delighted to hear you enjoyed the customer service and comfort at Garden Grove Kia. Thanks for sharing your experience with us!

June 09, 2025

Jeremy and Chris are fantastic. They were very patient and answered all my questions. Everything was explained in detail in a way I could understand without talking down to me. They More

by yergensen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Chris in the service dept.
Jun 10, 2025 -

Garden Grove Kia responded

Yergensen, we're delighted to hear that Jeremy and Chris provided such a helpful experience at Garden Grove Kia. Thank you for sharing your positive feedback!

June 09, 2025

Excellent service from the service department and service tech. My car was done in a timely manner and returned in great condition. More

by tom_balding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 10, 2025 -

Garden Grove Kia responded

Tom, we're delighted to hear that our service department at Garden Grove Kia took great care of your car! Thanks for sharing your experience with us.

June 09, 2025

Service staff were very courtesy, clearly explained the services, and there were no issues with the work performed. More

by trebor.mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jun 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service staff at Garden Grove Kia provided courteous and clear communication. Thank you for sharing your positive experience, and we're glad everything went smoothly with the services performed!

June 02, 2025

Always it’s a pleasure take my car to this dealership, Customer Service by Eric Martinez it’s always awesome and helpfully, I definitely recommend More

by Cesar M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Jun 03, 2025 -

Garden Grove Kia responded

Cesar, we're delighted to hear that Eric and the Garden Grove Kia team consistently provide you with excellent service. Thank you for recommending us!

June 02, 2025

Great experience working with Christina. Highly recommend her to anyone looking for a car., especially a KIA More

by pcarsonfbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina sales rep
Jun 03, 2025 -

Garden Grove Kia responded

We're delighted to hear Christina provided you with a great experience at Garden Grove Kia. Thank you for recommending her and our dealership!

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