Garden Grove Kia - Service Center

They took my car without an appointment. That was very appreciative since my brakes were completely worn out. That was very appreciative since my brakes were completely worn out. More

Jeremy was great. He greeted me, got my care ready to be serviced. Then he came to let me know as soon as my car was completed. He greeted me, got my care ready to be serviced. Then he came to let me know as soon as my car was completed. More

Jeremy was great. He greeted me, got my care ready to be serviced. Then he came to let me know as soon as my car was completed. He greeted me, got my care ready to be serviced. Then he came to let me know as soon as my car was completed. More

Somewhat pricey services, but good services that end up being worth the money; good amenities for anyone waiting on site. being worth the money; good amenities for anyone waiting on site. More

This is the 2nd time I have been to this service location and I can not say enough on how amazing, efficient, understanding, and communicative this group is!! On both occasions I truly felt they were there " and I can not say enough on how amazing, efficient, understanding, and communicative this group is!! On both occasions I truly felt they were there "more" for me (the customer) than worrying about what a corporate office might think. Old fashioned customer service! It still exists. Thank you all in the service department! More

Efrain was great! He helped me out both times I was in and always ensured I was in and out as quickly as possible. He helped me out both times I was in and always ensured I was in and out as quickly as possible. More

My maintenance notification came in on my 2022 Kia Telluride, so I called about a week ahead of time and scheduled an appointment. My appointment was for 8am but I go there around 7:25am. They opened Telluride, so I called about a week ahead of time and scheduled an appointment. My appointment was for 8am but I go there around 7:25am. They opened the gates and let people in around 7:45. My check in was super easy, I was checked in with the customer service rep Efrain. He let me know everything they would need to do on the car and even checked for any active recalls. He did find one and they checked that out as well. All in all it took about 2 hrs for the maintenance to get done and I was also given a complementary car wash! When my car was done Efrain text me and let me know. Check out was quick and easy. I definitely recommend getting your Kia maintenance done at this location. Also if you can, work with Efrain, he made everything easy and convenient. More

Luis Mendoza is always ready to answer any and all our questions we may have. getting us in and out as soon as possible. questions we may have. getting us in and out as soon as possible. More

Professional, and really ethical. They couldn't find a brake problem that I reported, so they didn't charge me. That's honestly unbelievable in this day and age. Excellent! They couldn't find a brake problem that I reported, so they didn't charge me. That's honestly unbelievable in this day and age. Excellent! More