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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,938 Reviews

1,938 Reviews of Garden Grove Kia - Service Center

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May 05, 2023

My experience was really good and I am completely satisfied with my service at the dealership More

by frjperes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 05, 2023 -

Garden Grove Kia responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Garden Grove Kia Team

May 03, 2023

Was great. They were fast and kind throughout the entire process of services. The waiting lounge was clean, neat and comfort. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 03, 2023 -

Garden Grove Kia responded

Damian, we're happy to hear that you enjoyed your service experience here at Garden Grove Kia. Our team takes pride in providing excellent customer support. We hope to see you again for any future service needs that may arise. Drive safely!

May 01, 2023

Good service, representative very nice and courteous, with a great attitude. Always a good experience. Thanks. More

by HIDEL3898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Garden Grove Kia responded

Our team takes pride in providing friendly service and we love to hear that you've consistently had a fantastic experience at Garden Grove Kia! Thank you for your kind words and continued support — it means a lot to us!

May 01, 2023

The best customer service thanks to Efain. He is always so heplful and knows how to please his customers👍🏻 More

by zeinab.harkous94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 02, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind words about Efrain and will be sure to pass them along. Safe travels! - The Garden Grove Kia team

May 01, 2023

They are great and do a wonderful job before the service and during the service More

by chubana10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 02, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave a positive review! We are happy to have earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

May 01, 2023

Luis is great as always. He always gets my car in for service and keeps me updated. 5-Star service! More

by jose_chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service Department
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May 01, 2023 -

Garden Grove Kia responded

Thank you for the review, Jose! We appreciate the kind feedback about Luis and hope to see you again at Garden Grove Kia. Safe travels!

May 01, 2023

Great service. Luis was very helpful and insightful. My service was done quickly and efficiently. I’ll be happy to return. More

by moysilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 02, 2023 -

Garden Grove Kia responded

Happy customers make us happy and we're so glad to hear Luis welcomed you with such professional service! Thanks for choosing Garden Grove Kia. We look forward to seeing you again next time!

April 30, 2023

Customer service just average—-not great, but not too bad. Service agent never came to tell me how my car was doing—I had to call to find out. Very nonchalant attitude as if they really could careless. More

by service customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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April 30, 2023

Great service department, waiting area was nice and had plenty of amenities and they were done with my car in no time! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
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May 01, 2023 -

Garden Grove Kia responded

Glad to hear everything went well at Garden Grove Kia, Sam! We appreciate your business and hope to see you back again down the road!

April 26, 2023

I had my first opportunity to use Garden Grove Kia's Service Department with my new Telluride and I had a great experience. It was easy to get a convenient appointment and Efrain took care of me perfect More

by ALYSON.EMERY.ZAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service was outstanding!
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Apr 27, 2023 -

Garden Grove Kia responded

Thank you for the review! We're so glad to hear about the great experience you had working with Efrain and the team here at Garden Grove Kia! We appreciate your business and are wishing you safe travels in your Kia Telluride!

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