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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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April 08, 2023

Jeremy really helped out with everything and made it a smooth and easy experience I really appreciate it! More

by ethan.hauptli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Apr 18, 2023 -

Garden Grove Kia responded

Ethan, thank you for the review! We are so glad to hear that Jeremy delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

April 07, 2023

Service department really seemed like they wanted to get more money from us rather than help. We were able to get our engine replaced for free which is nice, but it’s still wont start, they claim we install More

by Natesweetin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, service manager, and Andrea
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April 07, 2023

Service personnel were very helpful. The appointment scheduler found me an open reservation. They got my van in for service right away. They did the diagnostic assessment and had my va More

by kw6ack
Recommend Dealer
Yes
Employees Worked With
Service personell
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Apr 18, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

April 06, 2023

Luis and Kia were a great help. They explained the whole process of what they would be doing to my car. More

by lindsey.ray5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Apr 06, 2023 -

Garden Grove Kia responded

It was our pleasure to complete your vehicle's service! Luis and the Garden Grove Kia team thank you for your business and wish you safe travels down the road!

April 06, 2023

Cory is an excellent customer service rep. Not only he understood our needs, but he made our purchase easy. TOP NOCH More

by willie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Apr 06, 2023 -

Garden Grove Kia responded

We are so glad that Cory took great care of you during your visit! Enjoy your new vehicle and safe travels down the road! Thanks from all of us here at Garden Grove Kia!

April 02, 2023

I do appreciate the customer service of the front desk. However, a tech who greeted me was not incredibly professional and talked down to me (something I did not appreciate). Regardless of whether they wil More

by EHCARRERA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
April 01, 2023

Great service. Nice waiting area for me to work while I waited for my car. More

by aglawler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service DEPT Jeremy
Report | Print
Apr 03, 2023 -

Garden Grove Kia responded

Thank you for the excellent review of Garden Grove Kia, Aglawler! See you next time.

March 31, 2023

Thanks to Luis Mendoza, Assistant Drive Director, our experience with the Service Dept at Garden Grove KIA was a most positive and productive experience. The care service was thorough and when alerted t More

by MRANDOLPHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assistant Drive Director
Report | Print
Mar 31, 2023 -

Garden Grove Kia responded

Luis and the entire Garden Grove Kia team are so thrilled to see your glowing review! Thank you for supporting Garden Grove Kia and we will see you next time!

March 31, 2023

Great service! I have to write 15 words minimum. Who does that. Not me then who. More

by WILLIAM BIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Mar 31, 2023 -

Garden Grove Kia responded

Thanks for trusting Garden Grove Kia with your business, William! We hope to see you again soon!

March 30, 2023

Luis and Andrea really helped get my car in right away and Luis notified me as promised when my car would be expected to be ready and when part would arrive. He was very helpful and courteous and even gav More

by JACKIEBORBON / Linda Minson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
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Mar 30, 2023 -

Garden Grove Kia responded

Thanks so much for leaving us five stars and for trusting the team at Garden Grove Kia to service your car. It was a pleasure to help, and we will certainly pass these kind words along to Luis and Andrea. Come see us for that free car wash soon!

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