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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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January 25, 2023

Great customer service. Appropriate waiting time for service. Outstanding waiting area. Love going to get my car service here More

by Gbby.medina74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2023 -

Garden Grove Kia responded

We're overjoyed our team has demonstrated our commitment to excellent customer service and that you've appreciated our waiting area! Many safe and happy miles from all of us at Garden Grove Kia!

January 23, 2023

I came to have my car checked out for potential recall items. I came armed with my laptop with plenty of work to do for my job, and to my surprise the waiting area was set up perfectly! I was able to get More

by smileysshowcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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Jan 23, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 14, 2023

Very good communication, knowledgeable service personnel, reasonable wait time. I am very happy with my experience. More

by Anastassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not communicate with sales department
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Jan 16, 2023 -

Garden Grove Kia responded

Anastassia - We are delighted that our team delivered such communicative, informative, efficient service! Thank you for choosing Garden Grove Kia and for stopping by to share a review. Drive safely!

January 13, 2023

Exquisite, friendly, knowledgeable, looking forward to keep on working with Jacob at service department. Thank you More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob service department
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Jan 13, 2023 -

Garden Grove Kia responded

Thank you for sharing this great review, Jerry! We are happy to hear that Jacob and the team earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

January 13, 2023

Very satisfied with my service and how Christopher helped with everything Very respectful and helpful More

by coast2coast.eric
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 13, 2023 -

Garden Grove Kia responded

Thank you for the great review, Eric! We are so glad to hear that you had a successful service experience working with Christopher and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 13, 2023

Chris Fra was amazing! Great customer service, very professional, and made sure me and my car were well taken care of ! Make sure to ask for Chris when visiting Kia of Gard More

by janissazagal
Recommend Dealer
Yes
Employees Worked With
Christopher Fera
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Jan 16, 2023 -

Garden Grove Kia responded

We're delighted you enjoyed working with Chris and our team here at Garden Grove Kia! Thank you so much for the supportive feedback. We hope to work with you again down the road!

Jan 16, 2023 -

Garden Grove Kia responded

We're delighted you enjoyed working with Chris and our team here at Garden Grove Kia! Thank you so much for the supportive feedback. We hope to work with you again down the road!

January 13, 2023

Nice kind service staff. Comfort waiting area with free coffee. We can check new model of car too. More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sushch
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Jan 13, 2023 -

Garden Grove Kia responded

Duke, thank you for the great review! We appreciate your support and hope to see you back again at Garden Grove Kia!

January 11, 2023

My experience at the dealership was fine. Unforfunately, my car's service issue will turn into an opportunity for Corporate to do the right thing as this involves the engine and the producti More

by jimharlan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andrea
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January 10, 2023

Every time I go in there to get my car serviced it’s been a good experience. More

by RS75SALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
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Jan 10, 2023 -

Garden Grove Kia responded

We are glad to hear that you have had great experiences with us. Thank you for being a loyal customer! Until next time!

January 09, 2023

Friendly workers. Great customer service. Fast, helpful, and concise. Nice to customers and takes care of your car. Would recommend. More

by Tiana Duong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 09, 2023 -

Garden Grove Kia responded

Thanks for your review! We're glad that the Garden Grove Kia team was helpful and nice to work with. We appreciate your business and kind words. See you next time.

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