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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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February 11, 2023

Luiz was great. Dealer app. Quick and service too. Highly recommend. Very satisfied with staff More

by IPSAVORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luiz Mendoza was great
Feb 13, 2023 -

Garden Grove Kia responded

We're ecstatic that Luiz and the team delivered prompt and quality service! Thanks for choosing Garden Grove Kia. Drive safe, and we'll see you next time!

February 10, 2023

I was able to go in talk to a service tech find a solution get an honest opinion and allowed to make a decision without feeling worried or uncomfortable. More

by Jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 10, 2023 -

Garden Grove Kia responded

We are glad to hear that you felt heard and supported by our service team. Thank you for this feedback!

February 09, 2023

Kia has the best customer service! Thank you Luis Mendoza! He always goes above and beyond for his customers. More

by CHINCHILLA_RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you again down the road!

February 08, 2023

Greeted upon arrival by attendant. Service representative was helpful and friendly. Easy and smooth process. Contacted when vehicle was ready and everything completed and checked was e More

by pattylopez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 08, 2023 -

Garden Grove Kia responded

We're thrilled your visit went so seamlessly from start to finish. Thank you for choosing Garden Grove Kia and we look forward to seeing you again down the road!

February 06, 2023

As always Luis Mendoza was friendly and extremely helpful! I've worked with Luis for years now with 4 different Kia vehicles at their two different locations through the years. More

by 8to24kobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 06, 2023 -

Garden Grove Kia responded

It is great to hear that Luis has provided excellent support over the years. Thank you for working with us here at Garden Grove Kia.

February 04, 2023

Dealer Kia, was very Profesional and patient with me to chose the right car for me, also they were very helpful choosing the best financial option. More

by juldanicol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni , Justin Fernandez
Feb 06, 2023 -

Garden Grove Kia responded

It is exciting to hear that our team found the right car for you at a cost-effective price! Thank you for working with us here at Garden Grove Kia.

February 03, 2023

They were a huge help and a great service everytime I need something for my car More

by STERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Feb 03, 2023 -

Garden Grove Kia responded

Feedback like this means the world to us here at Garden Grove Kia! Thank you so much for the supportive feedback!

February 03, 2023

Having to take my car for a recall was a positive experience, Luis was very helpful and my wait was pleasant. I was helped at the scheduled time and was out faster than expected. Excellent comfortabl More

by ratio1.62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 03, 2023 -

Garden Grove Kia responded

We are so happy that Luis and the Garden Grove Kia team delivered an excellent experience. We appreciate your business and support and we hope to continue business with you in the future. Safe travels until next time!

February 03, 2023

Luis in service was fantastic. He took me in on short notice and made my car a top priority getting it fixed quickly. Thank you for your help, and I will see you next time. More

by jose_chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Feb 03, 2023 -

Garden Grove Kia responded

It is great to hear that Luis provided efficient service on short notice! He will appreciate your kind words. Until next time, Jose!

February 02, 2023

Dealer ship ok. Sent neighbor to you to look at the Kia Soul (which I have and love). They liked it and bought a new Kia Soul Soul in 2022 from your dealership. P More

by hublergranny
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assist. Drive Director
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