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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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January 09, 2023

Service Advisor Jacob is the best at what he does would recommend him to anyone looking to get their vehicle serviced. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Service Advisor
Report | Print
Jan 09, 2023 -

Garden Grove Kia responded

Jacob is one of our very best! Thanks for supporting Garden Grove Kia, Danny!

January 06, 2023

Everything was perfect, speedy service and amazing customer service! Will highly recomend this KIA dealer to friends and family for all their needs! Efrain Perez was amazing from start to finish. T More

by jorgerivera_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Report | Print
Jan 08, 2023 -

Garden Grove Kia responded

Thank you so much for taking the time to review Garden Grove Kia! We will be sure to pass along your appreciation to Efain and the team. Take care, Jorge!

January 05, 2023

Jacob was such a great help. He definitely elevated my experience because I came in the wrong Tuesday, but he did not hesitate to ensure that I still got to get my car serviced a More

by TMACKLIN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob,service department
Report | Print
Jan 05, 2023 -

Garden Grove Kia responded

It's wonderful to hear that Jacob went the extra mile to provide a five-star experience. Thanks for sharing with the Garden Grove Kia team. You made our day!

January 05, 2023

LUIS WAS VERY FRIENDLY AND PROFESSIONAL, GREAT CUSTOMER SERVICE! SERVICE IS FAST AND EFFICIENT WITH GREAT COMMUNICATION More

by kingdiane1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS MENDOZA
Report | Print
Jan 05, 2023 -

Garden Grove Kia responded

Thanks for sharing! The Garden Grove Kia team is grateful to have Luis, and we will credit your five-star review to him. Until next time!

January 05, 2023

Luis was gteat. Nice large clean waiting room. Easy to work with Luis. Positive experience More

by hmh777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 05, 2023 -

Garden Grove Kia responded

Our team appreciates your glowing review! Thanks for supporting Garden Grove Kia and let Luis know if you need anything down the line!

January 05, 2023

Great and fast service, communication was absolutely amazing. Texting to let me know every step and time estimate was on point. More

by nursesaira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 05, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia your 5-star review! We’re happy to hear that our team was able to demonstrate our commitment to great service. Have a great day and keep us in mind for any future needs.

January 04, 2023

GG Kia always give me fast, efficient and professional service and a beautiful lounge where I can wait More

by ogmoflicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jan 04, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

The service department at Garden Grove was very clean. My service advisor Efrain Perez was knowledgeable, friendly, courteous, and understanding. I give him a five star rating. More

by CASEYSTEVENZABALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Perez service advisor
Report | Print
Jan 04, 2023 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back!

January 02, 2023

Reliable and professional. Luis Mendoza had the BEST personality and knowledge. I was 100 percent impressed. More

by melissavincelet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jan 03, 2023 -

Garden Grove Kia responded

This review means a lot to us! Thank you for choosing Garden Grove Kia and for sharing your thoughtful feedback about Luis! Take care!

December 29, 2022

Overall experience was great. Worked with Luis Mendoza in the service department He was friendly, took his time to explain cost of service, and made sure no outstanding issues. More

by carriem0037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Dec 30, 2022 -

Garden Grove Kia responded

Thank you for the great review and kind words about Garden Grove Kia. We are pleased to hear about Luis and our team's great work. We hope to see you in the future!

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