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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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February 01, 2023

I bought a used car here and it gave me nothing but trouble since driving it home. I’ve had to take in 4 different times to get serviced within 3 weeks of purchase. To say I’m disappointed and feel tak More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Fernandez
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February 01, 2023

The Service team is always friendly and knowledgeable. I will always get my Telluride serviced at Garden Grove Kia. More

by anna.maurine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
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Feb 01, 2023 -

Garden Grove Kia responded

We're grateful for your continued support and trust in our business here at Garden Grove Kia! Thank you so much, Anna!

January 31, 2023

Best Service Department ever! I will not be going back to another Kia dealer again. More

by ortegmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
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Jan 31, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your business and hope to see you back again at Garden Grove Kia. Safe travels!

January 31, 2023

Always on time when I schedule an appointment. Provides timely updates on aervice. Highly recommended More

by Coplanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Feb 01, 2023 -

Garden Grove Kia responded

Thanks for this awesome feedback! We are grateful to have you as a customer of Garden Grove Kia.

January 30, 2023

Excellent service! Will come back again for future service. Been following up with me and giving me updates. More

by cvergara101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service
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Jan 31, 2023 -

Garden Grove Kia responded

It's our pleasure to offer thorough and communicative professionalism. Thank you for supporting Garden Grove Kia with a fantastic review. We look forward to seeing you again next time!

January 30, 2023

Awesome service people every time treat me great so glad I bought a KIA. Thank you More

by SRILEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
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Jan 31, 2023 -

Garden Grove Kia responded

When we see words like this, we know we're doing things right at Garden Grove Kia! Thank you for the stellar review. We look forward to seeing you again next time!

January 30, 2023

Always pleasant and efficient there. Luis kept me informed and the car was done well before I needed it. I never worry about them charging me for something I don’t need. Have tried a few More

by jmedeiros3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service was great
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Jan 31, 2023 -

Garden Grove Kia responded

We are so happy to hear that Luis and the team were communicative and efficient! Thank you for choosing Garden Grove Kia and for sharing your positive feedback. Drive safely until we see you again!

January 25, 2023

Great customer service. Appropriate waiting time for service. Outstanding waiting area. Love going to get my car service here More

by Gbby.medina74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Garden Grove Kia responded

We're overjoyed our team has demonstrated our commitment to excellent customer service and that you've appreciated our waiting area! Many safe and happy miles from all of us at Garden Grove Kia!

January 23, 2023

I came to have my car checked out for potential recall items. I came armed with my laptop with plenty of work to do for my job, and to my surprise the waiting area was set up perfectly! I was able to get More

by smileysshowcase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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Jan 23, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 14, 2023

Very good communication, knowledgeable service personnel, reasonable wait time. I am very happy with my experience. More

by Anastassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not communicate with sales department
Report | Print
Jan 16, 2023 -

Garden Grove Kia responded

Anastassia - We are delighted that our team delivered such communicative, informative, efficient service! Thank you for choosing Garden Grove Kia and for stopping by to share a review. Drive safely!

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