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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,916 Reviews

1,916 Reviews of Garden Grove Kia - Service Center

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October 19, 2022

They listen to me at all times and were kind. Great customer service. The car look in optimal conditions More

by CESAR HARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Oct 19, 2022 -

Garden Grove Kia responded

Cesar, thank you so much for sharing your experience with Garden Grove Kia! Come by anytime you need!

October 19, 2022

Friendly, helpful, clean and modern customer lounge. The best service we've had. Luis was especially helpful. More

by gbledesma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza ?????
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Oct 20, 2022 -

Garden Grove Kia responded

When we see words like "friendly", "helpful", and "clean" it lets us know we are doing a great job! Thank you for the shoutout to Luis, and we hope to see you again at Garden Grove Kia!

October 18, 2022

My car had white stuff all over the inside of the car after the oil change. More

by bonniesoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrea Biggers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2022

Luis was my service advisor. Very courteous and explains why work is needed and cost. More

by kathkate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Oct 18, 2022 -

Garden Grove Kia responded

Thank you for sharing your great review of Luis and the team! We appreciate your business and we hope to see you again at Garden Grove Kia. Drive safely!

October 18, 2022

Good service and good recall notice. Service technician was good no charging because it was a recall item. They gave me a ride home. More

by Selah4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name of the person who helped me.
Report | Print
Oct 18, 2022 -

Garden Grove Kia responded

It was our pleasure to assist you with your service needs! Thank you for choosing Garden Grove Kia and for sharing your experience. Drive safely!

October 18, 2022

Felt very welcomed, Luis was great. Explained everything to me, answered all of my questions. Very very kind. More

by gabbybecerra12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 18, 2022 -

Garden Grove Kia responded

Your review warms our hearts! We're so glad Luis welcomed you with courteous and informative assistance. We hope to see you again at Garden Grove Kia!

October 18, 2022

Jacob in service dept. very thorough in explaining what maintenance service should be performed and cost, did not pressure me to have work done that was not needed. More

by dhromanosky59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob in service dept.
Report | Print
Oct 19, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that Jacob delivered such a successful service experience. Drive safely, and we hope to see you back at Garden Grove Kia!

October 17, 2022

Service Department did a great job. Check in was fast and courteous. Job well done. More

by MStump
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Service Department
Report | Print
Oct 18, 2022 -

Garden Grove Kia responded

It was our pleasure to assist you! Thank you for choosing Garden Grove Kia and for sharing your excellent review. We look forward to your next visit!

October 13, 2022

Customer service worked with me to see how I could save on recommended services. I was able to save some money More

by hoangotran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person
Report | Print
Oct 13, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

October 13, 2022

Customer service worked with me to see how I could save on recommended services. I was able to save some money More

by hoangotran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person
Report | Print
Oct 13, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

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