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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,947 Reviews

1,947 Reviews of Garden Grove Kia - Service Center

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October 20, 2022

Efrain was excellent job in service team on that day and I will expect next service here too. More

by gy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain
Oct 21, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

I took my vehicle for routine maintenance and as always Luis's help was extraordinary, so courteous and thorough. My father was with me this particular time and he had some questions and Luis answered them More

by agramonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in Service Department
Oct 19, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

They listen to me at all times and were kind. Great customer service. The car look in optimal conditions More

by CESAR HARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain
Oct 19, 2022 -

Garden Grove Kia responded

Cesar, thank you so much for sharing your experience with Garden Grove Kia! Come by anytime you need!

October 19, 2022

Jacob in service dept. very thorough in explaining what maintenance service should be performed and cost, did not pressure me to have work done that was not needed. More

by dhromanosky59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob in service dept.
Oct 19, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that Jacob delivered such a successful service experience. Drive safely, and we hope to see you back at Garden Grove Kia!

October 18, 2022

Luis was my service advisor. Very courteous and explains why work is needed and cost. More

by kathkate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Oct 18, 2022 -

Garden Grove Kia responded

Thank you for sharing your great review of Luis and the team! We appreciate your business and we hope to see you again at Garden Grove Kia. Drive safely!

October 18, 2022

My car had white stuff all over the inside of the car after the oil change. More

by bonniesoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Biggers
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Service Department did a great job. Check in was fast and courteous. Job well done. More

by MStump
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob, Service Department
Oct 18, 2022 -

Garden Grove Kia responded

It was our pleasure to assist you! Thank you for choosing Garden Grove Kia and for sharing your excellent review. We look forward to your next visit!

October 18, 2022

Felt very welcomed, Luis was great. Explained everything to me, answered all of my questions. Very very kind. More

by gabbybecerra12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 18, 2022 -

Garden Grove Kia responded

Your review warms our hearts! We're so glad Luis welcomed you with courteous and informative assistance. We hope to see you again at Garden Grove Kia!

October 18, 2022

Good service and good recall notice. Service technician was good no charging because it was a recall item. They gave me a ride home. More

by Selah4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name of the person who helped me.
Oct 18, 2022 -

Garden Grove Kia responded

It was our pleasure to assist you with your service needs! Thank you for choosing Garden Grove Kia and for sharing your experience. Drive safely!

October 14, 2022

They didn’t have my part in stock even though it’s a recall part for my airbags. Told me they’d have to reschedule which took almost a month. Finally get it installed and then they say I have another re More

by ericsanor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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