Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

Sort by
September 29, 2022

Great service. Helped me right away. I was informed everything that my car needed service on More

by nesssgomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Sep 30, 2022 -

Garden Grove Kia responded

We're very pleased to hear that you had a great experience with the Garden Grove Kia team. Thanks so much for your five stars and we look forward to your next visit with us!

September 28, 2022

Helpful service techs, ET in sales is great as well. Nice comfy wait area woth lots of space. More

by JASONBTUPAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain from service
Report | Print
Sep 29, 2022 -

Garden Grove Kia responded

Thanks, Jason, for the five stars for Garden Grove Kia! We appreciate your kind review. See you down the road!

September 28, 2022

Very nice and friendly customer service was great and very helpful kindly thank you ok thank you More

by fmalauulu1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avilla
Report | Print
Sep 28, 2022 -

Garden Grove Kia responded

This is the kind of feedback we love to see! Thank you for taking the time to let us know you enjoyed Garden Grove Kia.

September 28, 2022

The dealership replaced all air and cabin filters despite those were not dirty and overcharged me for this 16K service and finally left all temporary plastic and papers inside my car (forgot to clean the veh More

by Arry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Dennis
Report | Print
September 24, 2022

Quick attentive service but wish they would stop putting oil change stickers on my tinted windows. The car tells me when I need it serviced. More

by feud_striae06
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Sep 26, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. We appreciate this feedback and will be sure to keep it in mind in the future. If there is anything more we can do to assist you, please feel free to be in touch!

September 22, 2022

Charge for a service that never perform I call back looking for an explanation and Chirtopher never where avileable or return my call even when only pass an hr from the moment that I pay More

by miguelpena0406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christoper, Chris Mcgregor
Report | Print
September 21, 2022

First time at Kia Garden Grove for serving. Great experience and feedback from Service Rep Luis. More

by LAJOIEGLENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 21, 2022 -

Garden Grove Kia responded

Thank you for this 5-star shoutout to Luis and the team at Garden Grove Kia! If you need anything else, just let us know!

September 21, 2022

Everyone I have dealt with has been professional, honest, and responsive. I am very satisfied with the care I receive at the service department. More

by them0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone listed above
Report | Print
Sep 21, 2022 -

Garden Grove Kia responded

We're thrilled to know we're delivering the best-in-class service and care we aim for! Thank you for the great review and for taking your maintenance needs to Garden Grove Kia - we wish you safe travels till we see you again!

September 21, 2022

Very friendly and the waiting time was reasonable. The waiting room is clean and well organized would recommend others! More

by aileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher from service dept
Report | Print
Sep 21, 2022 -

Garden Grove Kia responded

These are all things we love to see, Aileen! Thanks for supporting Garden Grove Kia with your fantastic review!

September 20, 2022

This was a great place to get my service done at. The staff was very friendly and took care of my car and me. More

by samariamaynard14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Sep 20, 2022 -

Garden Grove Kia responded

Thank you for this flattering review of Garden Grove Kia! We hope to see you again!

1
...
126
127
128
...
192