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Garden Grove Kia - Service Center
Garden Grove, CA
1,915 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,915 Reviews of Garden Grove Kia - Service Center
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July 15, 2022
The customer service is excellent especially Luis. He gave me an opportunity to take a Kia shuttle to the mall and to be picked up when my car was done being serviced. He gave me an opportunity to take a Kia shuttle to the mall and to be picked up when my car was done being serviced. More
by fourcanos
Verified CustomerEmployees Worked With
Luis Mendoza
July 14, 2022
This particular dealership is one of the best I’ve been to. Everyone was incredibly kind and helpful. They also made me and my 2 year old comfortable while waiting for my car to be done. The only thing I h to. Everyone was incredibly kind and helpful. They also made me and my 2 year old comfortable while waiting for my car to be done. The only thing I had an issue with was their punctuality. I was told it would be a 1.5 hour wait, but it ended up being 3 hours. I would’ve planned differently had I known the realistic wait time for an oil change. But even then, the staff was very accommodating. I would recommend this dealership to anyone who owns a Kia. More
by jwhamilton89
July 14, 2022
Always appreciate the people here. They are really great and provide information and help when needed. They also do a great job and are very welcoming. They are really great and provide information and help when needed. They also do a great job and are very welcoming. More
by Christy
Employees Worked With
Luis
July 08, 2022
Great service! They were able to get me in earlier than my appointment time so I was able to just drop off my car to get it service and picked it up before they cl They were able to get me in earlier than my appointment time so I was able to just drop off my car to get it service and picked it up before they closed. More
by genathach
Employees Worked With
Caleb Cutler
July 07, 2022
The staff in the service department was polite. They did not write correct info on my service form. They said I declined repairs but the reality is then never offered a repair after the warranty wa They did not write correct info on my service form. They said I declined repairs but the reality is then never offered a repair after the warranty was declined. I contact Kia consumer services and the woman over stepped herself and gave three contradicting reasons why my car was not covered by warranty. A rod barring in my motor blew and I am stuck with a dead car. Polite doesn't make things ok. I highly doubt I will ever have faith in kia as a company as I never received the recall notices for my car. Oh but I was told it is my responsibility as the consumer to look up my own recalls. More
by DOLSON11
Employees Worked With
Luise
