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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,913 Reviews

1,913 Reviews of Garden Grove Kia - Service Center

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May 25, 2022

I was greeted immediately upon arrival and taken care of with upmost courtesy. Was told what to expect and notified as soon as work was done. More

by Gseefoo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 26, 2022 -

Garden Grove Kia responded

Thank you for your five stars! We love to hear that you received timely, informative service from our Garden Grove Kia team. Safe travels!

May 24, 2022

One of the most professional and on time service depts i've ever encountered for a dealer. The waiting room is top notch with a great coffee machine. More

by chrisczaban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Garden Grove Kia responded

We are so happy to hear from you, Chris! Thank you for choosing Garden Grove Kia and for sharing your feedback. We hope to welcome you back for your future service needs!

May 24, 2022

One of their employees ran a red light with my trade in and they been very helpful in the process of changing it More

by RAYTHOMASRABAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
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May 24, 2022

Staff was welcoming and made sure I understood what needed to be done for my Kia Soul. They were very helpful and friendly. More

by lauraB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
May 24, 2022 -

Garden Grove Kia responded

Thank you for the great review, Laura! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely in your Kia Soul, and we hope to see you back!

May 24, 2022

I was charged for an oil change even though I showed proof that I had a maintenance contract on my vehicle More

by Javiercalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Jimenez
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May 20, 2022

Efrain was professional, courteous, personable through out my experience from start to finish. Efrain, followed through with what he promised and since taking my car to get serviced he has followed up as More

by susie16230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain from service
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May 20, 2022 -

Garden Grove Kia responded

Susie, thank you for the great review! We are so glad to hear that you had a successful service experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

May 20, 2022

Service for my car cae very expensive and technician left a greasy rag sticking out of the hood. For all that money they couldn’t even take care of that. I don’t think I’m coming back. More

by erihdz93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efrain
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May 20, 2022

I appreciate the kind approach Efrain uses when I bring in my Kia Optima. He knows I have made more trips to your dealership on my cars maintenance but he is always willing to make me feel like a priority More

by marcydinicola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 20, 2022 -

Garden Grove Kia responded

Thank you for taking time to share this feedback about Efrain! We are delighted that you can trust him to take excellent care of you and your Kia Optima. All of us at Garden Grove Kia appreciate your repeat business and continued support!

May 17, 2022

Ephrin was courteous, knowledgeable & always friendly. I felt that he was always on top of things. More

by maalouf.henry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ephrinn
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May 17, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Ephrin. Drive safely, and we hope to see you back again at Garden Grove Kia!

May 16, 2022

Luis was courteous, professional, and attended to our needs. The price was right and the part came in quickly, which Luis notified us immediately. More

by czelinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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May 17, 2022 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are so glad to hear that Luis delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

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