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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,908 Reviews

1,908 Reviews of Garden Grove Kia - Service Center

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March 31, 2022

Great Service as always, I took my vehicle for new breaks and alignment, plus other services. The Service was completed in good timing. They have a nice waiting room and coffee plus refreshments. I al More

by ameza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 31, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely in your Kia Sorento, and we will be sure to pass on the kind feedback to Luis!

March 31, 2022

Garden Grove dealership was one of the most amazing places for me to take my Kia… Jacob was amazing and helping me through the entire process including answering all my calls and texting me when things More

by Richard_genovese73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 01, 2022 -

Garden Grove Kia responded

We're so happy that our commitment to great service stood out to you and will certainly let Jacob know you appreciate all of his help. Thank you for trusting Garden Grove Kia to get the job done!

March 30, 2022

Good services, friendly,Looking forward to coming back the next time my car needs service More

by gabriela3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
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Mar 30, 2022 -

Garden Grove Kia responded

We're glad our service didn't disappoint, Gabriela! Thank you for the excellent review, and see you next time! - the Garden Grove Kia team

March 30, 2022

I had a wonderful experience at Garden Grove Kia with Jacob Aguirre. He was professional and knowledgeable and keep me informed. More

by Alysonc29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Report | Print
Mar 31, 2022 -

Garden Grove Kia responded

Hi Alyson - We are delighted to hear that Jacob and the team gave you a five-star experience! Thank you for choosing Garden Grove Kia and for stopping by to leave a review. See you next time!

March 30, 2022

Friendly and helpful customer service. Got my car in right away and the wait time for the repair wasn't long. Only a little over an hour. More

by Penny Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Report | Print
Mar 31, 2022 -

Garden Grove Kia responded

Thank you for taking the time to review us, Penny! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 29, 2022

Great service was provided and the staff was very friendly, attentive, and quick. Will be back More

by summer.didonato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cutler
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Mar 29, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 28, 2022

I had and appointment for an oil change. Kurtis was professional and provided excellent customer service. I was very pleased with the overall experience at the service department. Will bring More

by Elknorper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis, service advisor
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Mar 29, 2022 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia for your service needs! We are happy to hear that Kurtis and the team gave you a great experience and we hope to work with you again down the road.

March 24, 2022

Customer service was excellent and the waiting room was perfect. My vehicle service didn't take long and they accommodated my needs. More

by mrbenislive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bogar
Report | Print
Mar 24, 2022 -

Garden Grove Kia responded

We are thrilled that we could deliver a comfortable, efficient service experience! Thank you for choosing Garden Grove Kia and for stopping by to share your feedback. Drive safely!

March 24, 2022

Scheduled recall. Came back same day, and the piece was not replaced. No evidence of the $59 multipoint inspection "everything perfect." I knew the issues with my car More

by Al vege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot name
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March 24, 2022

Great service as always. Looking forward to coming back the next time my car needs service More

by neal.hannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efran
Report | Print
Mar 25, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Garden Grove Kia team to get the job done. Drive safely, and we hope to see you back!

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