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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,463 Reviews

1,463 Reviews of Garden Grove Kia - Service Center

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March 25, 2020

Luis is the BEST! When I come in I always look forward to working with Luis, he is always efficient, helpful and honest. I never feel like the is pushing additional ser More

by koko1566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 25, 2020 -

Garden Grove Kia responded

Thanks for taking the time to review Garden Grove Kia. We're thrilled to hear that Luis earned your business. Our team looks forward to working with you at your next service visit!

March 25, 2020

Everything went better than I expected. The service was quick and easier than I thought it would be. The person who helped me made the process bearable More

by mr.sanchezn
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 25, 2020 -

Garden Grove Kia responded

Mr. Sanchezn, thanks so much for leaving us such a great review. Our team is committed to providing top-notch service for our guests and we're thrilled that came true for you. We look forward to working with you at your next visit to Garden Grove Kia!

March 22, 2020

Jacob my Advisor was super helpful. He got car done super quick. Super nice guy and very helpful. Will recommend my friends and family going to him. More

by JDMHATCHIE128
Recommend Dealer
Yes
Employees Worked With
Jacob A
Mar 23, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We're so happy to hear that Jacob treated you right and earned your personal recommendation. See you next time!

Mar 23, 2020 -

JDMHATCHIE128 responded

I meant to give all 5 star review I don’t don’t why the others are blank

March 20, 2020

Great Service If you have to get your car done, go to Garden Grove Kia. They're excellent at service. Met me at the door, asked how my day was, got the work done an More

by lioness211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Mar 20, 2020 -

Garden Grove Kia responded

We are so grateful to have you as a Garden Grove Kia customer! It's wonderful to hear that our service team worked hard to get you back on the road in a timely manner. We look forward to seeing you in the future!

March 18, 2020

Awesome Service I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those serv More

by shawyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 18, 2020 -

Garden Grove Kia responded

Thank you so much for your loyal business! We are so glad that you can depend on Alexis and our Service Department for professional service. We look forward to your next visit to Garden Grove Kia.

March 13, 2020

Good experience I thought the dealership was very fair and honest - my airbag light was on and they let me know upfront that there would be a charge to access the sit More

by SEESFORME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy : ) He said he was new
Mar 13, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We appreciate you taking the time to share your experience so that others can see what it's like to be a guest here at Garden Grove Kia. We're glad that your airbag issue could be remedied so simply and we look forward to assisting you again down the road!

March 13, 2020

quick & easy everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phon More

by drew.brown7005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McGeein, Luis Mendoza
Mar 13, 2020 -

Garden Grove Kia responded

Thank you so much for the stellar review, Drew! We're proud of our commitment to 5-star customer service here at Garden Grove Kia and we're delighted to hear you received the timely support you deserve. We hope to see you back for your next service visit!

March 07, 2020

Service advisor Alexis very friendly informative thorough! Very comfy waiting area free coffee, plenty of donuts and water bottles. Nice shuttle driver. Hand car wash! More

by T.SULENTIC
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 09, 2020 -

Garden Grove Kia responded

Thank you for the great feedback of our service team. It's our pleasure to make sure our customers are always comfortable and informed. Thank you for servicing your vehicle at Garden Grove Kia - we look forward to seeing you during your next visit.

March 02, 2020

Got my car fixed due to a recall, the dealer got me a rental car at no charge meanwhile my car got fixed, Alexis at service dept was always making sure everything was running as expected. I am completely More

by renetpt
Recommend Dealer
Yes
Employees Worked With
Alexis at Service dpt.
Mar 03, 2020 -

Garden Grove Kia responded

Thank you so much for taking the time to review Garden Grove Kia! We are glad to hear that our team fixed your vehicle's recall. Safe driving!

February 24, 2020

Great service, and I loved the new lounge. Thank you Luis, and everyone at Kia who was helpful. The driver was very pleasant. The lounge accommodating. More

by ARAMEDIA7
Recommend Dealer
Yes
Employees Worked With
Luis in the service department and shuttle driver
Feb 24, 2020 -

Garden Grove Kia responded

Thank you for the lovely review! We're so pleased you enjoyed your visit with us here at Garden Grove Kia and we'll pass along your kind words to our team. We appreciate you stopping by to share!