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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,906 Reviews

1,906 Reviews of Garden Grove Kia - Service Center

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February 28, 2022

I always dread taking my car in, there is always a long wait and I hate waiting. Not Garden Grove Kia! Efrain helped me get in and out, and everything was perfect. The lobby was comfortable and had a nice More

by ashleyroxx93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain M.
Mar 01, 2022 -

Garden Grove Kia responded

Hi Ashley - We strive to make the service experience easy and efficient for our guests and it is gratifying that we hit the mark! Thank you for choosing Garden Grove Kia and for sharing your kind words about Efrain. We look forward to your next visit!

February 26, 2022

Love the service here! They took me in immediately, the process of dropping off my car was pleasant and quick. I was out the door in less then 15 minutes. More

by conloge1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb in service
Feb 28, 2022 -

Garden Grove Kia responded

Thank you for taking the time to share! We are so glad to hear that you had such an efficient service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

February 23, 2022

Good professional service. Staff responded to all my questions that I had about diagnose service. More

by ggus0121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Perez Express
Feb 23, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

February 23, 2022

Un personal muy calificado excelente servicio sin demora en la espera lo recomiendo mucho bendiciones More

by gutierrez101089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efraín Peres
Feb 24, 2022 -

Garden Grove Kia responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Garden Grove Kia. Apreciamos el apoyo y esperamos volver a verle en el futuro!

February 18, 2022

I recently went for an oil change and I received Good customer service. I had to wait for couple of hours and I love the waiting area because free coffee and water. More

by nellycastillo1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 18, 2022 -

Garden Grove Kia responded

Nelly, we're glad you received great service and had a comfortable visit! Thank you for your feedback and kind words - it means a lot to the whole Garden Grove Kia team. Safe travels and see you next time!

February 18, 2022

The service department associate, Efrain, was very helpful and knowledgeable. He was speedy and efficient. More

by isander.gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Feb 18, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Efrain. Drive safely, and we hope to see you back again at Garden Grove Kia!

February 18, 2022

Luis Mendoza is my GO-TO Service Advisor and has been for a couple of years. I have seen automotive service departments, "thrive" and "die" just because the service department management was or was not inta More

by RaceAce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 18, 2022 -

Garden Grove Kia responded

We truly appreciate your longtime business and support. It's wonderful that you can depend on Luis to take excellent care of you and your vehicle for a fair price. Thank you for supporting him with a positive review! All of us at Garden Grove Kia wish you safe driving and hope to see you at your next visit.

February 18, 2022

Luis has always shown excellent service every time my has needed service or attention. Awesomeness More

by Calderacowboys16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 21, 2022 -

Garden Grove Kia responded

Thank you for stopping by to leave a great review of Luis and the team! We are happy to have you as a Garden Grove Kia customer and we hope to welcome you back again next time. Drive safely!

February 18, 2022

This is my first time at GG Kia and so far one of the best Kia experiences I have ever had since the 4 years I have been a Kia driver. More

by JAZZEVERETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis , Kadin Espinosa
Feb 21, 2022 -

Garden Grove Kia responded

We were delighted to welcome you to Garden Grove Kia! Thank you for your business and your great review, we hope to work with you again down the road.

February 18, 2022

Luis Mendoza is the guy you want to see. Really takes care of you! The were super busy with appointments but went out of his way to take care of me. More

by jay.collado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 21, 2022 -

Garden Grove Kia responded

Thank you for your confidence in Luis and the team! We are grateful to have you as a Garden Grove Kia customer and we look forward to the next opportunity to assist you. Have a wonderful day!

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