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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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February 01, 2022

Kurtis was helpful and explained the maintenance service, as it was my first time. Thank you! More

by hellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Feb 01, 2022 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are so glad to hear that Kurtis delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

January 31, 2022

Luis was great. Customer service was great. Service was fast and efficient. Also waiting area was clean. More

by tasialauti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 01, 2022 -

Garden Grove Kia responded

It is gratifying to hear that we could deliver a five-star service experience for you! Thank you for choosing Garden Grove Kia and for highlighting the help you received from Luis. We hope to see you again!

January 29, 2022

Desde que llegué al dealer me atendieron muy amable mente los trabajadores es la segunda vez que voy y para mi fueron amables y atienden muy bien no tengo ninguna mala experiencia asta el momento le doy un 1 More

by laura_yolireyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza / 1346
Jan 31, 2022 -

Garden Grove Kia responded

Gracias por compartir su experiencia, Laura! Estamos muy orgullosos de nuestro equipo y es fantástico oír que tuvo una buena experiencia trabajando con Luis. Apreciamos las palabras amables y esperamos volver a verle en Garden Grove Kia!

January 24, 2022

My first time at Garden Grove Kia. Needed a scheduled service completed, that my regular Kia dealership was unable to get to for 2 weeks. Kurtis Hwang took care of my vehicle’s needs. Kurtis was professi More

by rcc30502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Jan 25, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Kurtis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

The customer service rep was very professional and the service was done in a timely manner. More

by haler0702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Garden Grove Kia responded

We are proud to have earned your business here at Garden Grove Kia. Thank you so much for your five stars!

January 23, 2022

Great and fast service. It was easy to drop off and pick up. There was no feeling of being pushed to do anything additional More

by alexiahahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Jan 24, 2022 -

Garden Grove Kia responded

We are delighted that our team could deliver such efficient, pressure-free service! Thank you for trusting Garden Grove Kia with your business and your vehicle. See you next time!

January 21, 2022

Brought my 2019 KIA Stinger to be serviced. I had an appointment; work was completed in approximately 2 hours. Satisfied with working with Jacob Aguirre, who made sure the requested services were compl More

by KENDALL_JUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre, Miguel Barroso
Jan 21, 2022 -

Garden Grove Kia responded

Thank you for trusting us with your business and your 2019 Kia Stinger! We are thrilled that you were so well taken care of by Jacob and our team. See you next time at Garden Grove Kia!

January 21, 2022

Service here is always legit, fast, kind and knowledgeable. Keep up the great work Jacob ! More

by pinkdiscoball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Jan 21, 2022 -

Garden Grove Kia responded

We appreciate you taking a moment to give Jacob and the rest of the team a great shoutout. Thanks for the kudos and we hope to see you at Garden Grove Kia again next time!

January 20, 2022

I bought my 2018 Niro here brand new. Because the Niro is a hybrid, I bring it back to GG Kia for service. They will have any recall information and all the right parts to perform the proper maintenance. More

by ngrossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob in service
Jan 20, 2022 -

Garden Grove Kia responded

Thank you for trusting our team with your business and your vehicle! We are grateful to have you as a customer here at Garden Grove Kia and we look forward to the next opportunity to assist you.

January 20, 2022

Service was quick and communication clear. Even without an appointment they took care of everything. More

by AARON69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Jan 20, 2022 -

Garden Grove Kia responded

This is exactly the feedback we love to see. Thank you for coming to Garden Grove Kia for your auto service needs! We look forward to assisting you in the future.

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