Garden Grove Kia - Service Center

We were very happy with the service we got for our Kia at Kia Garden Grove. This was our first visit, but we will be back whenever our Kia needs future service. Kia Garden Grove. This was our first visit, but we will be back whenever our Kia needs future service. More

Unfortunately I found paw prints in the interior of my vehicle and it smelled of dog urine upon return to me. Makes me very sad. Update: Problem addressed. Mr. Atchison acknowledged the problem and vehicle and it smelled of dog urine upon return to me. Makes me very sad. Update: Problem addressed. Mr. Atchison acknowledged the problem and responded immediately. Thank you Craig! More

Service was prompt and efficient. I was attended to as soon as I arrived. Also my vehicle was ready at the time I was given. soon as I arrived. Also my vehicle was ready at the time I was given. More

Excellent ! Armando was very helpful!!I appreciated the Excellent ! Armando was very helpful!! I appreciated the prompt service ! Armando was very professional and courteous!! Everyone was very cheerful Excellent ! Armando was very helpful!! I appreciated the prompt service ! Armando was very professional and courteous!! Everyone was very cheerful and friendly and I felt glad to be there. More

LUIS ALWAYS GOES ABOVE AND BEYOND TO MAKE SURE WE ARE TAKEN CARE OF. HE DOES THIS WITH EVERY CUSTOMER HE HAS. THIS IS WHY WE WILL ALWAYS RECOMMEND HIM. THANK YOU LUIS!!! TAKEN CARE OF. HE DOES THIS WITH EVERY CUSTOMER HE HAS. THIS IS WHY WE WILL ALWAYS RECOMMEND HIM. THANK YOU LUIS!!! More

We went to the dealership for a recall service. After an hour they suggested getting an oil change as well. We agreed. After 2 and a half hours (which the said would be the total amount of time for the ent hour they suggested getting an oil change as well. We agreed. After 2 and a half hours (which the said would be the total amount of time for the entire service) they said the didn’t have the part for the recall. I am very disappointed with the dealership and how they handled it. More

Professional, friendly, courteous, kind, efficient, and knowledgeable! Easy to make an appointment. Not crowded, welcomed by service rep. I would definitely recommend Garden Grove Kia service. knowledgeable! Easy to make an appointment. Not crowded, welcomed by service rep. I would definitely recommend Garden Grove Kia service. More

Made an appointment for correcting recall issues. Services did not have the needed parts. I wasted my time and money. Now, I have to come back again. Services did not have the needed parts. I wasted my time and money. Now, I have to come back again. More

Once I was helped it was good. I went inside, no one helped me for like 15 min. Then told me to move my car. Came back in waited then told me to get in my car otherwise no one would help me. Then waited helped me for like 15 min. Then told me to move my car. Came back in waited then told me to get in my car otherwise no one would help me. Then waited some more. I was VERY pregnant at this time so having to go back and forth without any clear direction was annoying and tiring. But other than that it was a good experience. More

Service was quick, staff was prompt and friendly. answered questions I had and offered future contact if I were to experience every issues with my car After visits answered questions I had and offered future contact if I were to experience every issues with my car After visits More