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Garden Grove Kia - Service Center
Garden Grove, CA
1,487 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,487 Reviews of Garden Grove Kia - Service Center
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May 21, 2024
Best service , prompt response , customer friendly , reliable, listens to requests and complaints. Provided us with rental car for months till our car got fixed reliable, listens to requests and complaints. Provided us with rental car for months till our car got fixed More
by Anusha Madhu
Verified CustomerEmployees Worked With
Forgot the name of the people helped
Helpful May 21, 2024
Jacob in the service department did an accurate job in a timely manner. I prefer going to this service department instead of the one near my home in Huntington Beach. timely manner. I prefer going to this service department instead of the one near my home in Huntington Beach. More
by bert5
Employees Worked With
Jacob
May 19, 2024
I like to bring to your attention that when took my car at the time of my appointment that was at 0:730 when they opened the service department. why they take too long to return the car to the customer my at the time of my appointment that was at 0:730 when they opened the service department. why they take too long to return the car to the customer my car went for service that take about 1 hour or less. From 07:33 to 10:30 that is to long More
by MILLYANDALEXIS
Employees Worked With
Efrain Perez
May 18, 2024
The dealership is clean. The personal are friendly and professional. The services performed were done correctly. Had to return because the part that was needed for a recall, The personal are friendly and professional. The services performed were done correctly. Had to return because the part that was needed for a recall, wasn’t in stock although that was the main reason the appointment was set. More
by dave4sst
Employees Worked With
N/A
May 17, 2024
The service center did not keep me updated on my warranty repair. I had to call them to get any status report. It would have been nice to know when the part came in and the potential completed date since I w repair. I had to call them to get any status report. It would have been nice to know when the part came in and the potential completed date since I was using a rental car. They also didn't hold the loaner car that they offered and I had to rent a car instead for a week. More
by dhigashioka
Employees Worked With
Chris
May 17, 2024
Thank you so much for Jacob the service advisor. Quick and effective customer service. I got my car on my appointment checked and done in one hour. Quick and effective customer service. I got my car on my appointment checked and done in one hour. More
by HEBAMGORGEI
May 14, 2024
The service department took extra good care of me and my car. Great to see a dealership take care of customers who bought their cars elsewhere. car. Great to see a dealership take care of customers who bought their cars elsewhere. More
by dbrineyjr
Employees Worked With
Efrain Perez
