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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,940 Reviews

1,940 Reviews of Garden Grove Kia - Service Center

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August 13, 2024

Everyone was so helpful! I even got a complimentary service! All the guys were so friendly and easy to talk to :) More

by aurajagada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees, Efrain and another man. Also the technician who worked on my car.
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Aug 13, 2024 -

Garden Grove Kia responded

We're happy to hear that you had such a positive experience with our team at Garden Grove Kia. Thanks for sharing your feedback—safe travels!

August 13, 2024

Service center is great. Sales is terrible, absolutely no integrity and follow up, not given what was promised More

by mickcc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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August 09, 2024

My Kia service appointment went smoothly and in a timely manner. My representative Efrain was very knowledgeable and a great communicator, overall all a Great Experience. Alfredo More

by ar83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Aug 12, 2024 -

Garden Grove Kia responded

Alfredo, thank you for sharing your positive experience! We're glad to hear Efrain provided excellent service during your visit at Garden Grove Kia. We appreciate the feedback and look forward to serving you again!

August 09, 2024

Great communication from the team, kept me up to date on costs, work needed, and a timeline that they beat. More

by yourtastebuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service department
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Aug 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided excellent communication and exceeded your expectations on the timeline. Thanks for sharing your positive experience!

August 09, 2024

This is the most professional and courteous service facility/dealership that I have ever been to. More

by rwood450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
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Aug 12, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia, and for your business. We are grateful to have you as a customer!

August 08, 2024

Excellent service. Jeremy was very professional. My first time at this dealer and I will definitely be going back. More

by cwilley.wec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Aug 08, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear Jeremy provided excellent service during your visit to Garden Grove Kia. We look forward to welcoming you back in the future!

August 08, 2024

Me brindaron bien servicio y resolvieron mi problema, además me gustó mucho porque me apoyaron en mi idioma español More

by LUCITARODRIGUEZ166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (service)
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Aug 08, 2024 -

Garden Grove Kia responded

Lucita, nos alegra saber que ha recibido un buen servicio y apoyo en su idioma aquí en Garden Grove Kia. Gracias por compartir su experiencia!

August 07, 2024

Love this place for sure going to come back staff is friendly and they are quick about it More

by carsinn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some Mexican young guy
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Aug 07, 2024 -

Garden Grove Kia responded

Your support of Garden Grove Kia is much appreciated! Thanks for choosing us for your service needs.

August 07, 2024

Excellent Costumer service. Fast service and are truthful oh the amount of time the service will take. More

by ortpet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for the great feedback! We're glad to hear that our team at Garden Grove Kia provided fast and honest service. We appreciate your support!

August 07, 2024

Team is profressional and commited to doing a great job. They are prompt and deliver great customer service. More

by SAVVBIZ360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in Service Dept
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Aug 07, 2024 -

Garden Grove Kia responded

Thank you for recognizing the professionalism and commitment of our team at Garden Grove Kia! We're glad to hear that our prompt service met your expectations. Safe travels!

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