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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,938 Reviews

1,938 Reviews of Garden Grove Kia - Service Center

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August 06, 2024

My service agent was helpful and kind. They explained what needed to be done and were welcoming. More

by kathyanderson24
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We will pass along your kudos to our team. Take care!

August 06, 2024

Helped on time for my appointment, my advisor had excellent communication and delivered swift and pleasant service. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Aug 07, 2024 -

Garden Grove Kia responded

Courtney, we're delighted to hear that your appointment went smoothly and you received excellent service from our team at Garden Grove Kia. Thanks for sharing!

August 06, 2024

Great service, friendly and informative people. Way better than our experience at Irvine Kia! Will definitely keep coming to Garden Grove!! More

by INFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t have the gentleman’s name offhand.
Aug 07, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience with our team at Garden Grove Kia! Thank you for choosing us, and we look forward to seeing you again in the future!

August 06, 2024

They were very fast with my service and very friendly as well. They effectively communicated with me about when my vehicle would be done and it’s progress. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Aug 07, 2024 -

Garden Grove Kia responded

Jordan, we're glad to hear you had a positive experience with our team at Garden Grove Kia! Thanks for sharing your feedback.

August 05, 2024

Efraín is a very knowledgeable and professional service advisor. I was kept informed. Thank you More

by mi_galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Aug 05, 2024 -

Garden Grove Kia responded

We are glad to hear that Efrain provided excellent service. Thanks for choosing Garden Grove Kia!

August 05, 2024

The service department was great. They kept me notified of the status of my car throughout the day. More

by SB182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Garden Grove Kia responded

Thank you so much for the kind review! We appreciate your business here at Garden Grove Kia.

August 05, 2024

Jeremy was great. He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of sche More

by HAMDAVID21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such excellent service and had you out ahead of schedule at Garden Grove Kia. Thanks for sharing your experience!

August 05, 2024

Job got done within the estimated timeframe. Staff was polite and professional. Waiting area was clean. More

by lingksm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Aug 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear our team at Garden Grove Kia met your expectations and provided a comfortable environment. We appreciate the feedback!

August 05, 2024

The car had a complete new engine replacement about two months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia G More

by humberto macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis in service department tries to help, but company policies do not allow him to
August 03, 2024

One of the most comfortable and relaxed experience I have had with any Kia dealership and service center More

by cgvadergod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez, Kadin Espinosa, Alex Jimenez
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a comfortable and relaxed experience with us at Garden Grove Kia. Thanks for sharing your feedback!

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