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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,940 Reviews

1,940 Reviews of Garden Grove Kia - Service Center

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August 05, 2024

Jeremy was great. He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of sche More

by HAMDAVID21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such excellent service and had you out ahead of schedule at Garden Grove Kia. Thanks for sharing your experience!

August 03, 2024

One of the most comfortable and relaxed experience I have had with any Kia dealership and service center More

by cgvadergod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez, Kadin Espinosa, Alex Jimenez
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a comfortable and relaxed experience with us at Garden Grove Kia. Thanks for sharing your feedback!

August 02, 2024

Helpful, efficient, and easy to work with! Recommend to anyone looking at cars. Great team. More

by lalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
Aug 02, 2024 -

Garden Grove Kia responded

Thank you for recommending Garden Grove Kia! We're grateful for all your support.

August 02, 2024

Jeremy is the best! He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service cen More

by kiralovesthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 02, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy's expertise and helpfulness keep you coming back to Garden Grove Kia! Thanks for sharing your positive experience with our service center.

August 02, 2024

Dealer messed up passenger window after 2nd visit. Had to make an appointment to bring back to fix. Brought back they fixed and I left. Noticed an hour later they left parts of my door off. Had t More

by dbrocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain, Web
August 02, 2024

The very best customer service. always very courteous, professional and helpful. Luis Mendoza is the best! More

by rmr1943
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 04, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Luis and our team at Garden Grove Kia provided top-notch service. We appreciate your support!

August 02, 2024

Appointment process, easy. Service dept was knowledgeable, courteous, and the maintenance went smooth. They even washed my car when it was finished More

by klankincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
Aug 02, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad to hear our service department at Garden Grove Kia made everything easy and smooth, including the car wash. See you next time!

August 02, 2024

Efrain was great and service fantastic. I had free car wash and oil change in about 2 hours time. I enjoyed the free coffee and comfortable waiting lounge. Thanks for the great first experi More

by scottdjakub80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efraim
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Efrain and the team at Garden Grove Kia provided fantastic service during your visit. It's great to know you enjoyed the amenities as well! Thanks for sharing your positive experience with us.

August 02, 2024

Jeremy from service dept provide great service on my last visit, for routine oil change maintenance and recalls. More

by ldaloha28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy - service dept
Aug 05, 2024 -

Garden Grove Kia responded

We're glad to hear Jeremy provided great service during your visit at Garden Grove Kia! Thanks for sharing your positive experience with us.

August 02, 2024

The staff is friendly and helpful. It’s always a great over all experience when I book a service. More

by yzaguirb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 05, 2024 -

Garden Grove Kia responded

We are glad to hear that our team has taken excellent care of your service needs. See you next time here at Garden Grove Kia.

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