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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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January 04, 2024

Jeremy is always makes the process easy and quick! Always able to answer any questions More

by mm1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
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Jan 05, 2024 -

Garden Grove Kia responded

Thank you for reviewing Jeremy and Garden Grove Kia! Have a lovely day!

January 03, 2024

Great service, fast and efficient I would definitely recommend this dealership to my friends and family. More

by repairmanjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermy Fox
Report | Print
Jan 04, 2024 -

Garden Grove Kia responded

Thanks for the great review and generous recommendation! See you next time at Garden Grove Kia!

January 01, 2024

The work was done in a timely manner. And I was kept updated on the progress. I was made to feel important More

by raidersuck500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Report | Print
Jan 02, 2024 -

Garden Grove Kia responded

We're glad to know you felt valued and kept in the loop during your visit to Garden Grove Kia. Thanks for sharing this positive feedback!

January 01, 2024

Great customer service from Christopher, thanks for helping with warranty coverage. He helped with beginning very knowledgeable. More

by robertspignone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 02, 2024 -

Garden Grove Kia responded

Robert, we're glad to know that Christopher was able to assist you with your warranty coverage at Garden Grove Kia. His knowledge is indeed a great asset! Thanks for the positive feedback.

December 30, 2023

Minh was amazing through the interaction. He listened and he cared. He also provide Lyft to take me home More

by gentle3624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MINh ONLY IN SERVICE
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Jan 02, 2024 -

Garden Grove Kia responded

We're so glad to know that Minh provided you with such a caring and attentive service at Garden Grove Kia. It's great to see our team going the extra mile for our customers! Thanks for sharing your experience, we appreciate it.

December 29, 2023

They were very courteous and explained everything that would be done. Finished in a timely manner. More

by sandygoldband
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jan 02, 2024 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We hope you have a lovely day!

December 29, 2023

The service advisor Minh was excellent. He went above and beyond to take care of all of my vehicles maintenance. More

by anthony.p.salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minh
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Dec 29, 2023 -

Garden Grove Kia responded

Anthony, it's great to know that Minh provided excellent service for your vehicle at Garden Grove Kia. We appreciate the shout-out and look forward to assisting you with future maintenance needs!

December 29, 2023

Great customer service from Luis and Andrea. Got me in and out quickly for my recent recall. They also washed my car for me. More

by ahayoufoundme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea and Luis from Service
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Jan 02, 2024 -

Garden Grove Kia responded

We're glad to know that Luis and Andrea were able to provide you with efficient service at Garden Grove Kia! Thanks for sharing this positive experience.

December 28, 2023

Amazing service and staff, namely, Jeremy Fox. Jeremy was very helpful in explaining everything I needed and made sure I saved money in the process. More

by Laila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Dec 28, 2023 -

Garden Grove Kia responded

Laila, it's great to know that Jeremy was able to provide you with the excellent experience we strive for at Garden Grove Kia. We appreciate your feedback and look forward to serving you again in the future!

December 28, 2023

Great customer service. Quick service. Got notifications and call me when it was ready for pick up. More

by rbnbrito13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Report | Print
Dec 28, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your business and hope to see you again at Garden Grove Kia. Safe travels!

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