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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,914 Reviews

1,914 Reviews of Garden Grove Kia - Service Center

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August 08, 2023

Fast and friendly service. They took care of my car that was broken into and fixed it right away. More

by asbuechner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
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Aug 08, 2023 -

Garden Grove Kia responded

We're delighted we could deliver an excellent experience! - Garden Grove Kia Team

August 08, 2023

Was pleased with most everything. Car was back to me in less than 2 hours and bill was what I expected. The only problem I had was that after I left the dealership, I noticed that my More

by glfnuttom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
August 08, 2023

Great customer service as always, your service department is great and did a great job as always and got my car ready withing the time frame window. More

by adrianjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Aug 08, 2023 -

Garden Grove Kia responded

Adrian, we're glad to know our service department at Garden Grove Kia met your expectations! Thanks for the positive feedback and trust in us.

August 07, 2023

Service dept was excellent thanks to J. Fox. Constant updates. Very knowledgeable. Nice guy. He took care of my problem. Very happy with this service advisor. I will ask for him again. More

by dfkivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox Service Advisor
Report | Print
Aug 08, 2023 -

Garden Grove Kia responded

We're glad to know that our team at Garden Grove Kia provided you with excellent service! We appreciate your feedback, and we look forward to assisting you again in the future.

August 07, 2023

Jeremy provided over and above service to me and my vehicle. He acted in a professional manner and delivered my car back to me on time. Great Job More

by C.COLLEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service department
Report | Print
Aug 09, 2023 -

Garden Grove Kia responded

We're glad to know that Jeremy provided excellent service and professionalism during your visit at Garden Grove Kia. Thanks for the positive feedback, we appreciate it!

August 07, 2023

Great service and Thank you! I would recommend the service to all my friends and family members. More

by Jthiphavong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Aug 07, 2023 -

Jthiphavong responded

Thank you!

Aug 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We hope to see you back again at Garden Grove Kia!

August 07, 2023

Basic 5K interval service. No surprises but service took 30 minutes longer than the longest estimate when I checked in. I was waiting in the lobby so I lost a bit more time th More

by OC Halos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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August 05, 2023

when I went to get my truck fixed, they fix the back door driver side. your technician was very dishonest. More

by marthaj35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
luis
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August 04, 2023

Service advisor Luis was very nice and easy to work with. He was able to finish the service quickly and addresses two additional concerns I had. More

by tcai
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 04, 2023 -

Garden Grove Kia responded

We're glad to know that Luis was able to assist you promptly and efficiently at Garden Grove Kia. We appreciate your feedback. Thanks for choosing us!

August 04, 2023

Despite being extremely busy, Christian Valen answered my numerous questions, let me see and measure used brake pads because I wanted to be sure. He was kind enough to show me all new installed filters, the More

by 1vflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Valen
Report | Print
Aug 07, 2023 -

Garden Grove Kia responded

We're so glad to know that Christian and our team at Garden Grove Kia were able to provide you with the thorough service you needed! We strive for transparency in all we do, and it's great to see this reflected in your experience. Thanks for trusting us with your vehicle!

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