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Garden Grove Kia - Service Center
Garden Grove, CA
1,938 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,938 Reviews of Garden Grove Kia - Service Center
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Verified Customer
August 16, 2023
Jeremy was straightforward and very communicative of what to expect. The overall process was smooth. to expect. The overall process was smooth. More
by zgpanaguiton
August 16, 2023
It was a recall where no work needed to be done just reviewed and signed off as I don't have a tow hitch and it took 2 hours with an appointment and my keychain went missing in the process. They did was reviewed and signed off as I don't have a tow hitch and it took 2 hours with an appointment and my keychain went missing in the process. They did wash my car and offered me a key chain from parts which was nice but even after sleeping on it I am still bothered my key chain disappeared. It wasn't easy to disconnect from key either so it was intentionally removed. I was also told they "trust me but don't remember seeing a keychain." More
by firmevats
Employees Worked With
Don't know who worked on car in service
August 16, 2023
I have always had a very good experience at this Kia Dealer. I have always been well taken care of and they have never over charged me. Very kind and great customer service. Dealer. I have always been well taken care of and they have never over charged me. Very kind and great customer service. More
by cpnavarro007
Employees Worked With
Service Team
August 14, 2023
Brought my KIA Soul in compliance with two recall notices. Efrain and the rest of the staff treated me very cordially, just like a paying customer. All the work was done promptly and I was texted fo notices. Efrain and the rest of the staff treated me very cordially, just like a paying customer. All the work was done promptly and I was texted for pick up within the expected time frame. This good service was much appreciated! More
by lydiapearson64
Employees Worked With
Efrain
August 14, 2023
Great experience made possible by Efrain my service advisor. He was very helpful, knowledgeable and professional, he made me feel at home. First time visit to Garden Grove Kia advisor. He was very helpful, knowledgeable and professional, he made me feel at home. First time visit to Garden Grove Kia More
by eariel58
Employees Worked With
Efrain in service.
August 11, 2023
Great service great dealer happy with purchase Happy happy happy happy happy happy happy Happy happy happy happy happy happy happy Happy More
by kristym863
Employees Worked With
