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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,937 Reviews

1,937 Reviews of Garden Grove Kia - Service Center

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August 16, 2023

Jeremy was straightforward and very communicative of what to expect. The overall process was smooth. More

by zgpanaguiton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
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Aug 16, 2023 -

Garden Grove Kia responded

It's great to know that Jeremy provided clear communication and a smooth process at Garden Grove Kia. Thanks for sharing your experience!

August 16, 2023

It was a recall where no work needed to be done just reviewed and signed off as I don't have a tow hitch and it took 2 hours with an appointment and my keychain went missing in the process. They did was More

by firmevats
Recommend Dealer
No
Employees Worked With
Don't know who worked on car in service
Report | Print
August 16, 2023

I have always had a very good experience at this Kia Dealer. I have always been well taken care of and they have never over charged me. Very kind and great customer service. More

by cpnavarro007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Aug 16, 2023 -

Garden Grove Kia responded

We're so glad to know you've consistently had great experiences with us at Garden Grove Kia. Our team always aims for top-notch customer service and fair pricing. Thanks for the positive feedback!

August 15, 2023

Garden grove Kia was very fast and efficient. Hassle free maintenance. Thank you for your service. More

by alancurry84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 15, 2023 -

Garden Grove Kia responded

We're happy to have earned your support at Garden Grove Kia! Thanks for the review!

August 15, 2023

Luis took great care of scheduling our EV6 service and answering all of my questions. More

by SCHMIDT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS MENDOZA
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Aug 16, 2023 -

Garden Grove Kia responded

We're proud to hear Luis did a great job assisting you throughout your vehicle service! We thank you for trusting Garden Grove Kia with your Kia EV6, and look forward to seeing you again!

August 14, 2023

Brought my KIA Soul in compliance with two recall notices. Efrain and the rest of the staff treated me very cordially, just like a paying customer. All the work was done promptly and I was texted fo More

by lydiapearson64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Aug 15, 2023 -

Garden Grove Kia responded

We're glad to know that you had a positive experience working with Efrain and our team at Garden Grove Kia. We always strive for efficient, friendly service. Thanks for the 5-star review and keep us in mind for any future needs on your Kia Soul!

August 14, 2023

Great experience made possible by Efrain my service advisor. He was very helpful, knowledgeable and professional, he made me feel at home. First time visit to Garden Grove Kia More

by eariel58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service.
Report | Print
Aug 14, 2023 -

Garden Grove Kia responded

We appreciate knowing that you enjoyed working with Efrain and our Garden Grove Kia team! Thanks so much for sharing this positive feedback.

August 14, 2023

Work was performed as described, service advisor was great at explaining all work and recommendations. Great job Luis. More

by rodrit76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 15, 2023 -

Garden Grove Kia responded

We're glad to know Luis and our team at Garden Grove Kia were able to provide you with the detailed service you needed. Thanks for your feedback!

August 11, 2023

Great service great dealer happy with purchase Happy happy happy happy happy happy happy Happy More

by kristym863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are thrilled to read you are happy.

August 10, 2023

Great Service! !! I was out of there well before my estimated time. Way to under promise and over deliver. More

by Kevnmarci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 11, 2023 -

Garden Grove Kia responded

We're delighted to know that our team at Garden Grove Kia was able to provide you with efficient service! We always aim for a top-notch experience. Thanks for the review and we hope to see you again soon!

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