Garden Grove Kia - Service Center

Expedient, friendly and professional service. I was immediately greeted by a service representative and overall service time was minimal. I was immediately greeted by a service representative and overall service time was minimal. More

Efficient and professional from Efrain. Was helpful and made sure I had everything I needed. Was helpful and made sure I had everything I needed. More

Great service , the wait time took only an hour before my car was ready to go car was ready to go More

Friendly staff, prompt and always make sure your car needs are met. Great customer service. needs are met. Great customer service. More

Jeremy in the Service Dept @ GG Kia was very helpful with my recent service appointment. He was able to provide pricing and details for services I planned to get that day, as well as in the future. He was my recent service appointment. He was able to provide pricing and details for services I planned to get that day, as well as in the future. He was also able to move my car up in the queue and I only had to wait about an hour when I usually have to wait about 2-3 hours. No other service provider has been able to do that for me, so I greatly appreciated it. I will keep coming back to GG Kia for service on my Forte. More

Excellent service, good customer service very helpful personal Luis Mendoza gave me apropiate advise for what my vehicle need thank you I always recomend the place personal Luis Mendoza gave me apropiate advise for what my vehicle need thank you I always recomend the place More

Luis is my service writer go to person! He is friendly, fast, and efficient and answers all my questions. I can book my appointments with him for our two Kia cars and he is always able to g He is friendly, fast, and efficient and answers all my questions. I can book my appointments with him for our two Kia cars and he is always able to get an appointment in my time frame. He is the best! More

I showed up at the time of my appointment and still had to wait about 30 minutes for someone to attend me. Before that even happened I was sitting in my car for a while until I finally went inside to ask h to wait about 30 minutes for someone to attend me. Before that even happened I was sitting in my car for a while until I finally went inside to ask how it all works. All I kept hearing was that even though I had an appointment I still had to wait. I repeatedly asked to get an estimate of how long the service would take and again for the same answer. They took a little under two hours and texted the wrong phone number so I was late to pick up my car! They were already closed. I had specifically told them that none of the phone numbers on file were mine and I watched the guy write my phone number down in pen on the service receipt. Still didn’t get a text!! Luckily one of the sales employees was able to open the service department and grab my keys for me, she was a little slow about it but at least I drove my car home that day. What a crazy first appointment. More

Christian did an amazing job, he had great customer service and was very efficient. Will definitely be going back to him when my car needs to be serviced. service and was very efficient. Will definitely be going back to him when my car needs to be serviced. More

The Service Department at Garden Grove Kia is awesome. Luis Mendoza is amazing. Nice, organized, detailed and customer focused. The Customer Lounge is comfortable, nice amenities and great WiFi. Luis Mendoza is amazing. Nice, organized, detailed and customer focused. The Customer Lounge is comfortable, nice amenities and great WiFi. More