Garden State Honda

Hansel, the real MVP Hansel was a great help from the get go. He did a phenomenal job explaining everything for me. He broke down the prices, how my new vehicle worked, he Hansel was a great help from the get go. He did a phenomenal job explaining everything for me. He broke down the prices, how my new vehicle worked, he even helped me set up everything inside. Other dealers would say "it's in the manual". He took customer service to a whole new level. Glad I decided to stop by. More

Profesional service, highly recommend I have bought 2 Honda vehicles from this dealer and the same sales person, Yong Shin. His service is excellent, he tells every thing you need to know I have bought 2 Honda vehicles from this dealer and the same sales person, Yong Shin. His service is excellent, he tells every thing you need to know for the car you are interest, I am very satisfied. I also recommended him to my friends for buying new cars. More

Great Service David and the sales team were really helpful and worked with me to get the best deal possible for me. I really appreciated their help. David and the sales team were really helpful and worked with me to get the best deal possible for me. I really appreciated their help. More

Disappointing I wanted to express how disappointed and unsatisfied I am with Garden State Honda. I had called them to discuss a deal I had received from another dea I wanted to express how disappointed and unsatisfied I am with Garden State Honda. I had called them to discuss a deal I had received from another dealer and asked if they could be that deal. The young lady on the phone connected me with Ernest who seemed to be interested in making a sale. I explained to him the vehicle and deal I wanted and he was so confident in expressing that he could " SIGNIFICANTLY" beat that price. I express to him that I did not want my time wasted and would appreciate him keeping his word. He asked for me to make an appointment and he would be meeting with me the next day to discuss the sale. I arrived at the Garden State location for my appointment with Ernest I waited about 5-10 minutes and another young man approached us and said he would be helping us. He stated that Ernest would not be helping us at all. I thought he would at least show his face but that was not the case. We discussed our situation with the sales person and he went and spoke to Ernest to ask about our conversation. Again he did not show his face. The young man came back and asked what was the price we were looking for and I explained what I was looking for and he stepped away to speak with Ernest. After the second time he came back and gave me a number that was NOT SIGNIFICANTLY different than the previous price. I explained that to the young man and he went back to talk to Ernest who told him that he could not do anything else for us and that was the final price. Not to mention I was only there for about 30 minutes throughout this whole situation. I expressed my disappointment to the sales person as I felt I wasted my time and travel since I had to travel to get to the location. My biggest disappointment was that I realized Ernest was not looking out for the best interest of his customer but was just trying to make a sale any way possible. I asked the young man why Ernest did not show his face and he apologized and said he told Ernest to come down and introduce himself and speak with us but he would not come to meet us. I understand that maybe the deal really couldn't have been made but I when I was on the phone he could have told me that it was not possible. I was up front with him and gave him exact dollar amount given to me by other dealer and what I was looking for. The fact that he wasted my time, lied to me and could not even show his face was unprofessional and not what I expect from a " MANAGER". I will not ever step foot into Garden State Honda. It was demonstrated to me that they do not put the needs of the clients first and will lie to make and sale or waste Clients time. More

Excellent Service I was greeted and attended to as soon as I walked in. David, Federico and other staff members that assisted were great and I got a better deal than I I was greeted and attended to as soon as I walked in. David, Federico and other staff members that assisted were great and I got a better deal than I was initially looking for. Outstanding all around. Im glad to be sticking with Honda for at least 3 more years. -Enmanuel Perez-Mendoza More

Fantastic Aneudi was ultimately the best, he did his very best so I could get what I needed, left with what I needed not with Whatcom wanted however I know I ca Aneudi was ultimately the best, he did his very best so I could get what I needed, left with what I needed not with Whatcom wanted however I know I can always return for more. More

Best customer service!! First time at this dealership and had an amazing experience! Jerry Perez sales rep was amazing and very help full. He mad my husband and my self feel First time at this dealership and had an amazing experience! Jerry Perez sales rep was amazing and very help full. He mad my husband and my self feel welcomed and took great care of us. We came in just to look and see our options and left with the car and price we came in looking for. Thank you Jerry for everything!!! More

Best experience I ever had buying a car! I went to Garden State Honda to just look at your car selection; 5 hours later, I had decided to buy a new Honda Accord. Lisa was fantastic. She was I went to Garden State Honda to just look at your car selection; 5 hours later, I had decided to buy a new Honda Accord. Lisa was fantastic. She was knowledgeable, showed me all my options after taking the time to find at what I was looking for and had all the patience in the world answering any and all questions I had. She even took me to a few lots to see if we could find a car the color I was interested in. I was so comfortable with her. She has a very warm, friendly, sincere, personality. And it's very evident that she truly cares about her client. Many,many thanks Lisa for helping me decide on a car that I truly love!! More

Debbie I came in to find a deal and she helped get me a deal of my liking. She showed concern and wanted to satisfy me as a customer that has been with Honda I came in to find a deal and she helped get me a deal of my liking. She showed concern and wanted to satisfy me as a customer that has been with Honda for 3 years. Thank you Debbie. More

David Russo Senior Sales rep David was very helpful and very professional. I was there less than a couple of hours and walked out with a brand new car. Great job David was very helpful and very professional. I was there less than a couple of hours and walked out with a brand new car. Great job More