Garden State Honda

Fantastic! I am very pleased with the lease of my new CR-V. Francisco and Rolando were very delicate to my needs and ensured that I walked out of door satisfied. I am very pleased with the lease of my new CR-V. Francisco and Rolando were very delicate to my needs and ensured that I walked out of door satisfied. Looking forward for my next purchase when my lease is up with this one. :) More

Excellent service, friendly and cooperative staff. This is our 3rd car we leasing from Dave Russo and we very impressed with his style, cooperation and knowledge of the cars. He is make us fill welcom This is our 3rd car we leasing from Dave Russo and we very impressed with his style, cooperation and knowledge of the cars. He is make us fill welcome, comfortable and never pushed us to make a decision. Our first impression was good and we coming back because we like to work with Dave. More

Really good people very helpful and patience 100 % friendly and respectful people Very patient and professional staff Nice experience, feels so nice when someone threat you like a family Ve 100 % friendly and respectful people Very patient and professional staff Nice experience, feels so nice when someone threat you like a family Very clear and honest with the information related to the car . More

Excellent service This Garden State Honda is very good . Exscellent service .I wish all dealerships have an employee like Brian Wood helped me buy a honda PILOT EX. TH This Garden State Honda is very good . Exscellent service .I wish all dealerships have an employee like Brian Wood helped me buy a honda PILOT EX. THANKYOU SO MUCH More

Excellent Service My experience at Garden State Honda was excellent. I met with David Russo who was recommended to me by my brother. Mr. Russo was friendly, polite, i My experience at Garden State Honda was excellent. I met with David Russo who was recommended to me by my brother. Mr. Russo was friendly, polite, informative and very easy to talk to. He made my car purchasing experience seamless and very comfortable. I highly recommend Garden State Honda, and strongly urge you to seek out David Russo. More

The way buying a car should be I gave Garden State Honda 5 stars because they make you feel like your dealing with a close friend. They show you everything about the vehicle your in I gave Garden State Honda 5 stars because they make you feel like your dealing with a close friend. They show you everything about the vehicle your interested in. Nothing is hidden. They are very knowledgeable about their vehicles, and don’t make you feel pressured. They work with you to get you the best price possible. Everyone there is friendly and respectful. They make purchasing or leasing a vehicle a pleasurable experience. And isn’t that the way we all want to feel when we get a new vehicle. Keep up the great work guys More

Great experience This is the best experience at a dealership I’ve ever had. Excellent customer service Hector and Mario are amazing! I will definitely be coming here f This is the best experience at a dealership I’ve ever had. Excellent customer service Hector and Mario are amazing! I will definitely be coming here for future purchases! More

False Quotes to Get the Customer into the Door Garden State Honda emailed me, July 30th, 2018 at 11:45am, a quote for a new 2018 Honda Accord Sport 1.5 in white. The quote contained the VIN number Garden State Honda emailed me, July 30th, 2018 at 11:45am, a quote for a new 2018 Honda Accord Sport 1.5 in white. The quote contained the VIN number of the vehicle 1HGCV1F35JA098588. I called the the dealership and confirmed with Amy Beltran who had sent the email that the price of the car was $20,395.00. Amy also confirmed the additional dmv fees, destination fee, tax fees, etc for about $23,500 out the door price. I again called in the evening of that same day I spoke to the Ernest Howe, who again confirmed the car price, the additional fees, and the out the door price. Ernest confirmed it was a done deal. The following day, July 31, around 10am, I walked into the dealership asked for Ernest who came down and shook my hand. Ernest refereed me to Casey Ryland a sales associate. I asked Casey if it was a done deal he said it was a done deal. Casey starts to draft the contract. I ask Casey in the meantime to bring the car from their lot of site which he complies. When the vehicle arrived we noticed the VIN number is different. In the meantime I ask Casey if their was anything wrong with the car that I was quoted because it was $2k dollars less than other offers I had received. Casey looks at the VIN number and goes onto the Garden State Honda's website and realizes that other similar models are $2k more expensive. At this point he states he needs to speak with his General Manager regarding the offer. After 15 minutes or so sales manager Federico Vargas comes to where we are sitting along with Casey and states he can not sale us the vehicle at the quoted price. I ask Federico as to way if I had already confirmed the price with Amy and Ernest. Federico simply states the quote I received was incorrect and that they are not responsible for inaccuracies. I asked him to honor the price which Federico declined to do so. At which point I told Federico this was the classic bait and switch with false advertising. Federico responded that he disagreed and that he could not sell the vehicle at the price I was quote via email and on the phone. Federico or any other representative at the dealer never stated that the vehicle I was quoted had been sold. We got up and left the dealer disgusted with their untruthfulness. More

Excellent Sales Experience We came to Garden State Honda to get information and ended up driving away in probably the nicest car we've ever owned. Our salesman Brian Wood was k We came to Garden State Honda to get information and ended up driving away in probably the nicest car we've ever owned. Our salesman Brian Wood was knowledgeable, patient and thorough. He made us feel comfortable and confident in both our car and the dealership. More

Lisa is simply AMAZING! I actually was scheduled to meet with another sales person; however, he was busy and a manager suggested that I met with Lisa regarding my needs. I gu I actually was scheduled to meet with another sales person; however, he was busy and a manager suggested that I met with Lisa regarding my needs. I guess it was PERFECT TIMING! Lisa was very inviting and friendly. She assured me that we would look at cars that were best suitable for my family and budget. She paid attention to my wants and concerns. She even had one of the tall managers sit inside the SUV that I was interested in to assure me that my husband would be able to fit in the front passenger seat. =0). When it came to the numbers/cost she made sure that the financial advisor stayed within my budget. As we waited for everything to be finalized, we engaged in a great conversation and Lisa was very helpful in sharing some suggestions in regarding to our conversation. I really enjoyed spending my Saturday with Lisa. I would DEFINITELY recommend my family and friends to her and I will certainly be K.I.T. with my new friend! =0) Bishoy was also very helpful and patient. I always dread this part of the process (the finance department) but I must say it too was also a pleasant experience. He worked within my budget and DID NOT make me feel pressured to buy into anything. He also throw in some goodies for me; which I really appreciated. I must say this car shopping experience was overall PERFECT! More