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Gary Crossley Ford
Kansas City, MO
833 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 833 reviews
July 13, 2025
Charlie, Thank you for being the kindest, most joyful, and respectful salesperson we’ve encountered during our two-week journey of searching for a vehicle after ours was stolen and totaled. You truly went and respectful salesperson we’ve encountered during our two-week journey of searching for a vehicle after ours was stolen and totaled. You truly went above and beyond for our family, and we are so grateful. Never let anyone dim your light — your positivity and professionalism made a difficult situation feel manageable. If it were up to us, you’d be Salesperson of the Year! From the very beginning — inquiring online, our first phone call, your constant communication, helping us find the right vehicle, and financing — every step was smooth and stress-free. The entire team at Gary Crosley Ford is exceptional, and we couldn’t be more thankful. We will absolutely be referring everyone we know to you. With gratitude, The Nu’u Family More
by Kimberly.nuu
May 30, 2025
My husband and I worked with Keegan and Jamie and they were wonderful. Keegan did an excellent job listening to us. They were kind, honest, and professional. They made buy my first car a wonderful experie were wonderful. Keegan did an excellent job listening to us. They were kind, honest, and professional. They made buy my first car a wonderful experience. Ask for Keegan! More
by cmm6578
Employees Worked With
Keegan O'Dell
April 23, 2025
Crossley Ford does an outstanding job making the entire purchasing process enjoyable. Todd Gentry and Clark Hewitt listened and delivered exactly what we needed. Both were outstanding and easy to work w purchasing process enjoyable. Todd Gentry and Clark Hewitt listened and delivered exactly what we needed. Both were outstanding and easy to work with. More
by Shellbug
April 16, 2025
Thank you for taking good care of us yesterday, Sam. That was the fastest that I have ever bought a car! I don't think anyone has tried as hard as you to make us happy. We will certainly come back when That was the fastest that I have ever bought a car! I don't think anyone has tried as hard as you to make us happy. We will certainly come back when we need new cars. More
by Schaffer
Employees Worked With
April 06, 2025
Experience was more than delightful. Felt like I received the information that I needed and when asking for more, they were more than helpful, very friendly environment, and genuine real Felt like I received the information that I needed and when asking for more, they were more than helpful, very friendly environment, and genuine real people. More
by kcarty24
Employees Worked With
Giovanny Rodriguez
April 02, 2025
I just recently purchased my Bronco Sport at Gary Crossley Ford. It was a great experience from beginning to end. Justin took very good care of me and walked me through the whole process and made thi Crossley Ford. It was a great experience from beginning to end. Justin took very good care of me and walked me through the whole process and made things very simple. I also feel like I got a great deal! More
by lorilp
April 01, 2025
I really enjoyed the kindness and courtesy. Everything was very professional. I would recommend Garry Crossley to everyone. Thank you so much. Everything was very professional. I would recommend Garry Crossley to everyone. Thank you so much. More
by pattydavisproperties
April 01, 2025
Ryan Brehm was absolutely great to work with and went above and beyond! Love our new Bronco!!! 100% would recommend for anyone looking for a vehicle to reach out to Ryan at Crossley Ford. He makes the above and beyond! Love our new Bronco!!! 100% would recommend for anyone looking for a vehicle to reach out to Ryan at Crossley Ford. He makes the process easy, clear and a great experience!!! Thanks Ryan & Crossley Ford!!! More
by jennsnyder
Employees Worked With
March 31, 2025
Gary Crossley communicated with me on everything in regards to my order. I had issues with my fusion and they were nothing but helpful. regards to my order. I had issues with my fusion and they were nothing but helpful. More
by Q
Employees Worked With
March 26, 2025
Darren was amazing! I do not like it when someone wastes my time, and he was detailed, quick, and professional, with a dash of personality. I work hard, but my credit is I do not like it when someone wastes my time, and he was detailed, quick, and professional, with a dash of personality. I work hard, but my credit isn't the best. He did everything he could to help me and my family get a vehicle, thank you Darren! More
by Mrs. Noel
