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Gary Crossley Ford
Kansas City, MO
929 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 929 reviews
August 01, 2026
Logan Burns was amazing! He helped my husband in picking out a truck. He took his time and heard what my husband was looking for to make up for the truck we just lost due to He helped my husband in picking out a truck. He took his time and heard what my husband was looking for to make up for the truck we just lost due to an accident. Jaime Tuff also gave input which sealed the deal on what my husband wanted. We walked away absolutely pleased. Easy experience. Thanks for being so friendly and upstanding. We will be back when it’s my turn for something new! More
by dad20_05
July 30, 2026
Landed has been an amazing helper since ive been buying from Gary crossley hes always been a phone call away since ive needed him from Gary crossley hes always been a phone call away since ive needed him More
by zach ault
Employees Worked With
July 29, 2026
Ask for Bryce! ! We had a great experience purchasing our new Expedition. He’s knowledgeable, not pushy and made sure all of our questions were answered. Gary Cr ! We had a great experience purchasing our new Expedition. He’s knowledgeable, not pushy and made sure all of our questions were answered. Gary Crossley gained a lifetime customer because of his outstanding customer service. If you’re looking for a stress-free, enjoyable experience, ask for Bryce! He’ll make it happen. More
by Annie G
July 28, 2026
Gary Crossley Ford is top-notch. Charlie Henderson is the only salesman I will go with for every vehicle I purchase, veryfriendly, professional and a honest man . He will definitely Charlie Henderson is the only salesman I will go with for every vehicle I purchase, veryfriendly, professional and a honest man . He will definitely get you in the car truck or SUV you want and get you the best deal he can. He has always done me right and I will never go to another. More
by corrie Galindo
Employees Worked With
July 25, 2026
The process was so easy and the people are very friendly and helpful I would definitely recommend buying from Phil and Gary Crossley and helpful I would definitely recommend buying from Phil and Gary Crossley More
by Rscarborough
July 22, 2026
Bryce and Ryan made our experience so smooth, fast and easy! They gave my husband and I the best deal, and the most for our trade. I love my new F-450! Thanks so much guys!! easy! They gave my husband and I the best deal, and the most for our trade. I love my new F-450! Thanks so much guys!! More
by AHarris
July 21, 2026
If I could give 10 stars, I would. I always get excellent service and always treated with respect. I want to give a shout-out to Mike Shilts in the service department for going above a I always get excellent service and always treated with respect. I want to give a shout-out to Mike Shilts in the service department for going above and beyond to diagnose an issue, and to Frankie Petty for helping me with my phone app. I won't use any other dealership. More
by pzeikle
Employees Worked With
Mike Shilts, Frankie Petty
July 21, 2026
Dealership is well stocked and keep their inventory well detailed. Building is clean and open floor plan. No stuffy offices to make your deal. No high pressure salesmen. detailed. Building is clean and open floor plan. No stuffy offices to make your deal. No high pressure salesmen. More
by wgwjskid@aol.com
July 20, 2026
Trevin was amazing help, he gave me a great deal and made the whole process very easy. I highly recommend buying from Trevin! the whole process very easy. I highly recommend buying from Trevin! More
by blakeallenbuchanan12
July 20, 2026
Bryce was an absolute pleasure to work with! He maintained a professional and friendly demeanor throughout the process, never being pushy, and always focused on helping us find the perfect deal. He maintained a professional and friendly demeanor throughout the process, never being pushy, and always focused on helping us find the perfect deal. His dedication and effort made the car-buying experience smooth and enjoyable. I’ll absolutely return to Gary Crossley Ford and will be seeking out Bryce again for our next vehicle purchase! More
by Chris Smith
