I called Chris Scholar letting him know I was ready to purchase new tires as we had discussed earlier this year and the time frame. Chris ordered the tires, let me know they were in and scheduled me for a service visit right away.
As always, Chris has truly exceptional customer service skills
The service was awesome
The advisor for my appointment kept me informed through text constantly through the day
Never had to guess what was going on with my car and was treated so well- beyond pleased with choosing Gary Lang for service on our cars.
Brought in my wife’s Tahoe for AC problem they had it fixed in a day with a loaner for her so no lost time at work. The service was top notch and they were in contact with us every step of the way and no surprises.
Everyone on a Monday morning was smiling at 8 am here when I pulled up. Typically Mondays are the hardest work day of the week. I was greeted by Greg schrecengost with smile and he stood up and shakes my hand ( respectable) also my first time here.Took care of my concerns of my car. So excellent service team from the mechanic to the cashier. So ! Maybe I need to come work here where everyone is happy to be here. Good job boys.
Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertise allows me to understand what is needed and how it will be corrected on my car.