Danny Quinn
Danny Quinn at Castle Chevrolet Buick GMC McHenry
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Danny Quinn

Sales Professional

Castle Chevrolet Buick GMC McHenry

1107 State Rte 31
McHenry, IL 60050

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7 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

Languages Spoken

English English

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7 Reviews

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7 Reviews of Danny Quinn

February 29, 2024

Dealership Rating
Employee Rating

I had an amazing experience buy my new 2024 Chevy Trax. Danny was amazing with me! This is my very first new car iv bought and I couldn’t think Danny & the guys here enough for my experience. More

by Mcgeorge_5392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 19, 2023

Dealership Rating
Employee Rating

We have been buying cars at Gary Lang now Castle for years. It is a great company and the sales and service department are the best. It has been a smooth transaction for us and so happy to see the sam More

by Billie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Ramos, Eric Loredo , Noah Cherry, Dino in the service department is the best.

Mar 20, 2023

Castle Chevrolet Buick GMC McHenry responded

Thank you so much for choosing Castle AutoPlex McHenry. We truly appreciate your business and the opportunity to assist you!

April 18, 2022

Dealership Rating
Employee Rating

2 stars is only because they delivered the vehicle to me. Beware, they give you a price for a trade in but include “tax savings” in the trade in value. Said they would give me $35000 for my trade in then whe More

by Wisconsin Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 19, 2022

Castle Chevrolet Buick GMC McHenry responded

Brinn, We have spoken with the sales associate and reviewed your delivery documentation. It was made clear your vehicle, along with many other vehicles are being delivered without chips, therefore certain functions will not work. However, chips will be installed as soon as we can acquire them from the factory which is why you signed a form acknowledging this solution. Unfortunately, most, if not all, dealerships are in a similar situation. It is not meant to be deceitful. We are simply at the mercy of the manufacturer. As for your trade, prior to going in to the finance office, it was explained and agreed upon that we were offering just north of $33,000 which was more than our original offer and the tax credit would be in addition to, reaching that $35,000 value your requested. Again, there was no deceit. Transparency is a key value at Gary Lang Auto Group. We do apologize if you misunderstood any part of your transaction. We did our best to work with the bank of your choice, provide you with all pertinent information, trade numbers and transparency to help you make the best decision for you. And in the end deliver your new vehicle three hours away to your doorstep.

Apr 19, 2022

Castle Chevrolet Buick GMC McHenry responded

Brinn, Again we do appreciate your feedback. And again, we do our best to meet the expectations of all of our guests in whatever career they hold. In addition, we work hard to provide as much information as possible and answer any questions in our showroom, finance office and post delivery. We apologize if you do not feel we met your expectations regarding the global chip shortage.

Apr 19, 2022

Wisconsin Buyer responded

Upon reading other reviews, it looks like the whole price thing is a normal at Gary Lang. There was NOT transparency. I thank you for delivering my new vehicle, but if that wasn't the only vehicle I could find that fit my specific needs, I would have no gone through with the purchase. I am an accountant and deal with money and numbers everyday. I know exactly what the numbers were to the penny. The heated seat chip was mentioned, UPON DELIVERY) There was no mention before the purchase. My park assist chip was not mentioned AT ALL until I called a week later asking why it didn't work. There should be a requirement that all dealerships need to disclose that information before a sale. I am not saying I would have not purchased this vehicle, but I should not have to call multiple times after I purchased a vehicle to figure out why a feature doesn't work. True honesty keeps people coming back.

Apr 19, 2022

Castle Chevrolet Buick GMC McHenry responded

One other thing of note. In regard to your trade in and our quote that includes a tax credit. If we did not explain it to our customers with the tax credit included up front, they may sell their vehicle on their own and potentially lose money on valuable tax savings. If we didn't tell you about that credit and you sold your vehicle on your own, you would be displeased at the lack of communication/transparency and your potential of loss of savings at the time of your purchase. Example: Gary Lang Auto Offer $33,000 + $2000 Tax Credit = $35,000 vs. Sell on your Own You receive an offer of $34,000 and you accept it. Now you have lost $1000 by not trading in your car to the dealership. This is why it is so important that we explain the full benefit of trading in your vehicle.

Apr 19, 2022

Wisconsin Buyer responded

I am fully aware of this. Your numbers so not make up for the lack of communication. Treating customers as if they are no aware does not always work.

December 02, 2021

Dealership Rating
Employee Rating

Great to work with. Got the car of my dreams. Would highly recommend them. Very pleasant. More

by C.hanrahan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Emery

Dec 02, 2021

Castle Chevrolet Buick GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group and putting your trust in us. We appreciate your business and the opportunity to work for you!

November 21, 2021

Dealership Rating
Employee Rating

Pleasant to work with. Smooth sales experience. Paperwork was rather lengthy. My first vehicle from Illinois, and it is a very weird process for registering in Indiana (might be normal), and no temporary pla More

by MaJYk
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nicole Schomer zero stars

Nov 18, 2021

Castle Chevrolet Buick GMC McHenry responded

Thank you for the review. We apologize for any inconvenience however we are still waiting on proof of residence. Your finance manager will be reaching out to you today so that we can further the process as quickly as possible.

Nov 21, 2021

MaJYk responded

Funny. Called up and got someone without the incompetence of Nicole and Danny and had the temporary tag overnighted. They dropped the ball, didn't take responsibility, and got someone to pass the buck onto the customer in a review response. Redundant information needs to be provided? A better employee provedvthat wrong. Are they just too lazy to look back at the paperwork, or was it just a charade to cover up their mistake with their managers? Buyers, IF you buy from Lang steer clear of the two mentioned. As polite as they may be, your entire purchase experience will most likely turn sour.

September 22, 2021

Dealership Rating
Employee Rating

I had a very positive experience with Gary Lang. Went in to buy my first ever vehicle and trade in a motorcycle. They were very receptive to the trade and we’re able to work with to till we came to an agree More

by tooscarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vicari , Sebastion

Sep 22, 2021

Castle Chevrolet Buick GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group. We truly appreciate your business and the opportunity to assist you! Congrats on your first new vehicle!

September 09, 2021

Dealership Rating
Employee Rating

We came in on a Tuesday evening and needed a car. Jeff Vicari provided a great recommendation and we drove it home that night. We love our new Blazer. More

by toddd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vicari , Nicole in Finance - 5 stars

Sep 09, 2021

Castle Chevrolet Buick GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your new vehicle! We very much appreciate the opportunity to assist you!

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